Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Carmen Jones

McDonough,GA

Summary

Driven manager with a proven track record at Clario, adept in Site Management and fostering Positive Attitude and Demeanor. Excelled in staff development, strategic planning, and cross-functional teamwork, ensuring project completion and operational excellence. Achieved significant improvements in staff performance and project delivery, demonstrating strong communication skills and a results-focused approach.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager, Site Management

Clario
01.2008 - Current
  • Assigning projects to direct report team of 7 taking into consideration staff skill set and workload
  • Evaluating and monitoring study progress and workload of staff to ensure projects are delivered on time; affecting change when necessary
  • Interacting with various internal and external groups to facilitate successful project completion
  • Manage departmental initiatives/special projects
  • Creating training materials on new products/applications/processes
  • Coordinating and/or facilitating training for staff on new products/applications/processes
  • Communicating job expectations
  • Planning, monitoring and appraising job results
  • Coaching, counseling and disciplining staff
  • Initiating, coordinating and enforcing systems, policies and procedures
  • Approving direct reports time sheets, requests for time off and/or overtime
  • Performing timely performance evaluations, developmental plans, or performance improvement plans of direct reports
  • Performing site trainings and site support calls to educate site personnel on image acquisition protocol, data archival, image submission and other project specific requirements
  • Leading and supporting in the design, review, and implementation of study startup documents, including but not limited to site questionnaires, manuals, training presentations, project specific work instructions, quick reference guides, imaging quality standards, imaging monitoring plans, etc.
  • Communicating with different internal departments regarding image quality, deliverables, data discrepancies, and issues needing resolution

Delivery Driver

Uber Eats
07.2023 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Full Service Shopper

Instacart
06.2019 - Current
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Loaded and unloaded orders at customer's homes or locations.
  • Independent contractor that uses the Instacart platform to shop and deliver orders for customers.
  • Shop order once received
  • Select the best quality items for each order, paying attention to expiration dates, freshness and overall condition of the items
  • Bag items accordingly and with care as not to damage any items

Education

Bachelor of Science - Healthcare

Washington University in St Louis
St Louis, MO
05.2014

Associate of Applied Science - Radiologic Technology

Saint Louis Community College
St Louis, MO
08.2004

Skills

    • Quality Assurance
    • Staff Development
    • Strategic Planning
    • Policy Implementation
    • Operations Management
    • Cross-Functional Teamwork
      • Performance Evaluations
      • Staff Management
      • Time Management
      • Strong Communication Skills
      • Positive Attitude and Demeanor

Certification

Certified Clinical Research Professional (CCRP)

Registered Radiologic Technologist RT(R)


Affiliations

  • Black Women in Clinical Research (BWICR)
  • Society of Clinical Research Associates (SOCRA)
  • American Society of Radiologic Technologists (ASRT)

Timeline

Delivery Driver

Uber Eats
07.2023 - Current

Full Service Shopper

Instacart
06.2019 - Current

Manager, Site Management

Clario
01.2008 - Current

Bachelor of Science - Healthcare

Washington University in St Louis

Associate of Applied Science - Radiologic Technology

Saint Louis Community College

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Carmen Jones