Carmen Kelly
301 Water Hickory Way, Columbia,SC
Summary
Diligent and hard-working employee, ready to contribute solid effort as a team member. Adheres to all company rules and regulations. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic who maintains a positive attitude in any circumstance and works well under pressure
Overview
3
3
years of professional experience
Work History
Assistant Teacher
Kingdom Kids CDC- Full Gospel & Christian Academy
09.2022 - 03.2023
- Supervised the activities of children to ensure their safety at all times
- Assisted children with hand washing, kept my hands washed and sanitized, and followed all cleanliness protocols
- Ensured childcare policies and procedures were in use at all times
- Followed safety and cleanliness procedures when changing diapers/pull-ups
- Ensured children had protective clothing on when going outside in cold temp
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Cleaned after every shift
Online Banking Specialist
SITEL Group
01.2021 - 01.2022
- Answered calls promptly to avoid wait times with a professional tone and properly authenticated bank members to avoid fraud
- Actively listened to concerns, showed empathy, and escalated major issues to the supervisor
- Handled customer inquiries and suggestions courteously and professionally.
- Opened new accounts and made changes to existing accounts
Sales Associate
Once Upon A Child
01.2020 - 01.2021
- Operated cashier stand to help customers efficiently and processed reward cards to benefit customers when appropriate
- Built rapport and loyalty with customers by offering friendly, knowledgeable, and supportive customer service
- Recommended new products and upcoming events to customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Blythewood High School
Blythewood, SC 2901606.2020
Skills
- Customer Service
- Cash Handling
- Computer and Microsoft
- Early Childhood Education
- Answering Telephone
- Banking
- Cash Handling
- Empathetic
- Quick Learner
- Detail-Oriented
Timeline
Assistant Teacher
Kingdom Kids CDC- Full Gospel & Christian Academy
09.2022 - 03.2023
Online Banking Specialist
SITEL Group
01.2021 - 01.2022
Sales Associate
Once Upon A Child
01.2020 - 01.2021
High School Diploma -
Blythewood High School
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