Carmen Metzger
Camarillo,CA
Summary
Motivated college student with valuable experience in the restaurant industry, seeking a business account executive position to leverage strong communication, problem-solving, and interpersonal skills. Proven ability to build rapport with diverse clients, provide exceptional service, and thrive in fast-paced environments. Adept at upselling products and ensuring satisfaction, while maintaining a positive and professional demeanor. Eager to apply a strong work ethic, attention to detail, and team-oriented mindset to drive sales and contribute to business growth. Ready to transition into a dynamic sales role where my ability to connect with people and deliver results can make a meaningful impact.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Cronies Sports Grill
03.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy. Sales leads.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Finney's Crafthouse
01.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Experienced in cross-selling and upselling to maintain high check average.
Barista
Starbucks
06.2017 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Science - Business Administration
California State University, Channel Islands
Camarillo05-2025
High School Diploma -
Rio Mesa High School
Oxnard06-2018
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Sales expertise
- Suggestive selling
- Adaptable and flexible
Timeline
Server/Bartender
Cronies Sports Grill
03.2024 - Current
Server
Finney's Crafthouse
01.2023 - 03.2024
Barista
Starbucks
06.2017 - 07.2023
Bachelor of Science - Business Administration
California State University, Channel Islands
High School Diploma -
Rio Mesa High School
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