Carmen Obregon

Owner/Operator, Bebis Royal Desserts (2017–Present)

- Successfully managed and operated a dessert business, overseeing all aspects of daily operations, including baking, social media management, scheduling, and client relations.

- Demonstrated expertise in providing exceptional customer service, understanding, and meeting client needs and preferences.

- Developed and implemented effective strategies to drive business growth, improve client satisfaction, and maintain a strong online presence.

- Utilized strong organizational and time-management skills to prioritize tasks, manage multiple responsibilities, and ensure seamless day-to-day operations.

- Proven ability to work independently, making key decisions, and taking initiative to drive business success.

• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.