Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Timeline
Generic

Carmen Oliva

Fairchild Air Force Base,WA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

8
8
years of professional experience

Work History

House Manager

The Oliva Household
06.2019 - Current
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.

Cashier

Alder House
03.2023 - 02.2024
  • Efficiently managed multiple customer inquiries simultaneously, balancing phone, in-person orders, and cash handling.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Hotel Valet Customer Service Desk Cashier

Towne Park, Ltd.
05.2018 - 06.2019
  • Built positive customer rapport for courteous, friendly and professional service.
  • Handles incoming calls or inquiries from prospective customers or clients.
  • Maintain customer accounts and record account information.


Food Service/Sales Associate

Fun Spot America
06.2016 - 05.2018
  • Maintained a positive and productive environment for both customers and coworkers.
  • Managed multiple task simultaneously, prioritizing effectively to ensure timely completion of responsibilities.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor’s Of Healthcare Administration -

Liberty University
12.2022

Associate Degree In General Studies -

Valencia Community College
12.2019

Skills

  • Customer Service
  • Guest accommodations
  • Computer Skills
  • Detail Oriented

Accomplishments

  • Dean's list, 12/2020, Receiving a GPA of 3.5 or greater

Personal Information

Title: Undergraduate

Hobbies and Interests

  • Volunteer work
  • Travel
  • Writing

Timeline

Cashier

Alder House
03.2023 - 02.2024

House Manager

The Oliva Household
06.2019 - Current

Hotel Valet Customer Service Desk Cashier

Towne Park, Ltd.
05.2018 - 06.2019

Food Service/Sales Associate

Fun Spot America
06.2016 - 05.2018

Bachelor’s Of Healthcare Administration -

Liberty University

Associate Degree In General Studies -

Valencia Community College

Similar Profiles

CREATE PROFILE
Carmen Oliva