Carmen Olshen
Reno,NV
Summary
Detail-oriented Administrative Assistant skilled in managing office operations and enhancing workflow efficiency. Demonstrated ability to address client inquiries and maintain confidential documents while ensuring accurate record-keeping. financial processes, contributing to overall organization.
Personable administrative professional dedicated to cultivating positive client and staff connections. Skills in complex problem-solving and conflict resolution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mapca Surveys
04.2015 - 09.2025
- Answered phone calls and addressed client inquiries.
- Managed invoices and processed payments with accuracy.
- Assisted office manager with daily employee timesheets and payroll request and questions.
- Organized and maintained confidential documents with attention to detail.
- Data entry and document organization
- Office supply organization to improve workflow efficiency.
Education
High School Diploma -
Carson High School
Carson CitySkills
- Customer Service
- Answers and redirect phone calls
- Invoice management
- Office organization
- Data entry
- Document maintenance
- Project coordination
- Workflow improvement
- Confidentiality management
- Payment processing
- Task prioritization
- Patient
- Openminded
- Bilingual fluent English and Spanish
Certification
- Certificate Accomplishment for Peachtree
- Quickbooks
- Office Administration Courses
Reference
- Liz Carey (775) 447-0728
- Jeff Pace (775) 221-0509
- Fran Sullivan (775) 684-6800
Timeline
Administrative Assistant
Mapca Surveys
04.2015 - 09.2025
High School Diploma -
Carson High School