Summary
Overview
Work History
Education
Skills
Timeline

Carmen Ramirez

Fort Worth,TX

Summary

Team builder with 8 years management experience. Dedicated to applying training, monitoring and morale building abilities to train highly effective teams that deliver results that align with business objectives. Customer service focused professional with over 10 years’ experience demonstrating work efficiently in a high paced, and stressful situation.

Overview

15
15
years of professional experience

Work History

Autonomous Vehicle Software Operator

Transdev Alternative Solutions
Lancaster, TX
09.2021 - 01.2023

-I worked with various team members, on different projects to ensure the safe operation of the autonomous vehicle.

-Responsible for clear, and precise daily reports on the performance of the software.

-Conducted tests on new software versions/releases.

-Worked with dispatchers on a daily basis to ensure productivity.

Customer Service Representative

Rhino Waste Removal
01.2021 - 09.2021
  • Worked in a very fast paced environment answering calls and chats at the same time
  • Helped manager with billing and accounting payables.
  • Setting up of new accounts

lead teacher

Premier Academy, Teachers Assist
05.2019 - 06.2020
  • Assist the, with the care and education of infants to children of 5 years old
  • Always ensure safety of the children
  • EMSA and CPR certified

Teachers Assistant

Sunshine Little House of Learning
08.2017 - 03.2019
  • Assist the lead teacher with the care and education of infants to children of 4 years old
  • Involved in preparing lesson plans, and giving lesson of the day
  • Write the daily report for each child
  • EMSA and CPR certified

Recruiting Specialist

Autism Spectrum Intervention
10.2016 - 03.2017
  • Update hiring ads on craigslist and indeed
  • Sourced and screened candidates
  • Effectively kept track of all incoming resumes and applications
  • Phone interviewed qualified candidates

Human Resources Supervisor

Toys R Us
08.2007 - 11.2015
  • Review and maintain applicant tracking system (Taleo)
  • Source, screen, interview potential candidates, and hire candidates
  • Maintain store staffing levels required by the store staffing model
  • Conduct onboard orientation for new hires
  • Successfully lead all the training and developing to maintain and minimize turnover
  • Set up and maintain all current and new hire paperwork files by following the company’s guideline, and maintain confidentiality (60 + employees)
  • Successfully passed all internal and external audits by complying with all government regulation and paperwork, inclusive of I-9, work permits, and payroll practices
  • System maintenance of time off requests, paid time off, punch edit log corrections, vacation, termination, and LOA (ADP, Workday Communication)
  • Worked in various management roles with the company, including being a key holder

Education

Internship Front Office -

San Mateo Medical Center, San Mateo, CA
2011

Some College (No Degree) - Business Administration

College of San Mateo, San Mateo, CA

Completed 30 credits

High School Diploma -

Half Moon Bay High School
2000

Skills

  • Strong leader and team builder
  • Solid background in sales
  • Excellent multitasker
  • Works incredibly good under pressure
  • Great problem solver
  • Solid MS word, Outlook, Workday, and ADP
  • Active Listening

Timeline

Autonomous Vehicle Software Operator - Transdev Alternative Solutions
09.2021 - 01.2023
Customer Service Representative - Rhino Waste Removal
01.2021 - 09.2021
lead teacher - Premier Academy, Teachers Assist
05.2019 - 06.2020
Teachers Assistant - Sunshine Little House of Learning
08.2017 - 03.2019
Recruiting Specialist - Autism Spectrum Intervention
10.2016 - 03.2017
Human Resources Supervisor - Toys R Us
08.2007 - 11.2015
San Mateo Medical Center - Internship Front Office,
College of San Mateo - Some College (No Degree), Business Administration
Half Moon Bay High School - High School Diploma,
Carmen Ramirez