Carmen Richardson
Tucson,AZ
Summary
Dynamic professional with a proven track record in customer service and attention to detail, honed at Walmart and in the US Navy. Skilled in planning and organization, adept at decision-making with a focus on achieving high customer satisfaction and operational efficiency. Demonstrates strong leadership and customer relations, ensuring excellence in every task.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Walmart
06.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Petty Officer Third Class
US Navy
06.2019 - 10.2022
- Developed strong leadership skills through active participation in various trainings and exercises.
- Advanced career development goals for subordinates through tailored coaching sessions based on individual needs.
- Promoted camaraderie among crew members, organizing recreational activities during off-duty hours.
- Demonstrated adaptability, quickly learning new systems and processes when required for specific assignments.
- Ensured mission readiness by conducting regular equipment maintenance and inventory checks.
Cashier
Chuck E Cheese
02.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Dental Assisting
Concorde Career College
Tampa, FL01-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
Languages
Spanish
Professional Working
Timeline
Personal Shopper
Walmart
06.2024 - Current
Petty Officer Third Class
US Navy
06.2019 - 10.2022
Cashier
Chuck E Cheese
02.2018 - 03.2019
No Degree - Dental Assisting
Concorde Career College
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