Carmen Roman
Senior Care Emergency Medical Services
Maspeth,NY
21
years of professional experience
Detail-oriented Billing Specialist with expertise in billing systems, insurance verification, and customer service. Committed to improving accuracy and efficiency in billing processes.
Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Work History
Billing Specialist
9 Years 7 Months- Processed billing statements accurately for emergency medical services to ensure timely payment.
- Managed patient accounts and resolved discrepancies in billing records efficiently.
- Implemented automated billing systems, improving accuracy and reducing processing time.
- Trained new staff on billing procedures and software to enhance team performance.
- Researched and resolved billing discrepancies to enable accurate billing.
- ICD-10 Coding
- Insurance Eligibility
Billing Specialist
10 Years 11 Months- Conducted audits of billing practices, identifying areas for improvement and compliance adherence.
- Collaborated with healthcare providers to streamline claim submissions and approvals effectively.
- Developed training materials for billing software usage, enhancing team proficiency and productivity.
- Led initiatives to optimize revenue cycle processes, increasing overall financial performance of department.
- Worked with multiple departments to check proper billing information.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Used data entry skills to accurately document and input statements.
Education
High School Diploma
Skills
Billing systems and software
Insurance verification
Invoice processing
Customer service
Accurint
Epaces
Zirmed
Health EMS
Epic
ICD-10 coding
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Billing Specialist
Senior Care Emergency Medical Services
03.2016 - 10.2025Read More
Billing Specialist
Transcare Ambulance
03.2005 - 02.2016Read More
Grover Cleveland High School
High School Diploma
Read More