Carmen Roozrokh

• Oversee the daily operations, manage the performance and development of my teams, and create and implement strategies to meet the organization's goals.
• Manage operations, budgeting, forecasting, and performance metrics for the region.
• Provide leadership and direction to the team to ensure they are motivated and perform to their potential.
• Resolve customer complaints and concerns professionally and in a timely manner.
• Recruit, train, and develop staff to meet company standards and objectives.
• Establish strong relationships with key clients and Board members.
• Oversaw region-wide compliance initiatives, ensuring adherence to company policies and industry regulations.
• Participated in promotional opportunities and onboarding of new accounts.
• Conducted regular regional reviews to assess progress against targets, adjusting strategies as needed based on results.

• Administer and enforce board policy and establish management procedures to facilitate compliance with Federal, State and local statues.
• Responsible for financial and other documents essential to the efficient and legal management of the association as well as all aspects of the day to day operations and special projects
• Assume all responsibilities as delegated by the board through policy letters and directives
• Supervision and follow up with vendors and vendor performance

• Sell and negotiate contracts on behalf of the Developer. Maintain outside Broker relationships and make presentations on and off property.

• Consult and assist Developer with multiple projects, overseeing marketing and property management
• Sell and manage sales team with over $50 million in sales

• Responsible for the overall start-up and management of Master Plan Community including sales of lots and homes from blueprints to closing.
• Sell new semi-custom Homes and Lots starting at $500,000.

On Site Sales Luxury Custom Homes

• Managed and sold Luxury Custom Homes for Multiple Orlando Master Custom Builders (6)
• Increased new home sales by conducting thorough market research and implementing effective sales strategies.
• Developed strong relationships with potential buyers through excellent communication and customer service skills.

Project Coordinator and Assistant to Construction Director

• Handles Permitting, Options Selections, Estimating, and Accounting for Developer
• Customer Service with Residents, Buyers, Prospects and Vendors
• Submitted and maintained all permits per county requirements on all Homes under construction

• On-Site Sales Executive – Production Builder
• Closing Coordinator/Mortgages, closed approximately 35 homes per month Managed HOA for Developer of Master Plan Communities
• Accounts Payable Supervisor for South East Region – Corporate (Winter Park, FL)

• Office Manager/Executive Assistant to CEO, CFO & COO
• Accounts Payable, Payroll, Human Resources, Bookkeeping and Personal Assistant to Owners of Fortune 500 Company with 600+ employees.