Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Carmen Santiago

Arlington,TX

Summary

Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating several years of efficiency and safety, known for contributing to team objectives through hard work and collaboration.

Methodical professional with many years of experience in handling loading and unloading duties in environments. Highly energetic worker with exceptional work ethic and will to serve. Areas of expertise include shipping and receiving, storage solutions, stock marking, and stock procurement.

Reliable Loader and Unloader known for high productivity and efficient completion of tasks. Skilled in inventory management, safety protocols, and machinery operation to ensure seamless loading and unloading processes. Excel at time management, teamwork, and problem-solving to meet deadlines and maintain operational flow. Committed to maintaining workplace safety and contributing positively to team dynamics.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Machine Operator

Mckinley
12.2024 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Loader and Unloader

UPS
08.2024 - 11.2024
  • Loaded and unloaded freight from trucks using forklift equipment.
  • Verified accuracy of shipping documents against product received.
  • Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.

Material Handler

Frito-Lay
01.2024 - 08.2024
  • Loaded and unloaded pallets and individual cases to and from trailers
  • Picked appropriate cases according to order using required technology
  • Safely operate a forklift after we provide you training, and you obtain certification
  • Loaded trailers via carts or stack cases on the floor of a truck trailer
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Maintained accurate inventory records of all received items.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Performed regular cycle counts to ensure accuracy of inventory records.

Unloader Associate

Home Depot
10.2023 - 08.2024
  • Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
  • Verified shipment accuracy against shipping documents.
  • Organized and stacked product in designated areas according to size, type, style, color or product code.
  • Palletized goods for storage or transport utilizing shrink wrap machines and plastic banding equipment.
  • Inspected products for damages or defects prior to stocking shelves.
  • Maintained an organized work area by sweeping floors, wiping down surfaces and removing debris from the dock area.

Package Handler

FedEx
02.2021 - 08.2022
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Labeled parcels accurately according to company guidelines.

CSR - Customer Service Representative

Calloway's Nursery
01.2017 - 05.2021
  • Assisting customers
  • Cashier
  • Answering Customer phone calls
  • Stocking product
  • Keeping front end clean and organized
  • Provided customer service support to customers over the phone and by email.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Processed orders, forms, applications, and requests.

CSR - Customer Service Representative

Albertsons
09.2016 - 01.2017
  • Cashier
  • Stocking
  • Answering customer phone calls

CSR - Customer Service Representative

The Home Depot
03.2015 - 06.2016
  • Cashier
  • Assisting customers in the garden department
  • Assisting customers in the self checkout department
  • Answering customer phone calls

Education

High school diploma -

North Garland High School
Garland, TX
06.2013

Skills

  • Customer Service
  • Cash handling
  • Cashiering
  • Sales
  • Typing
  • Retail Sales
  • Shipping & receiving
  • Materials handling
  • Load transport
  • Shipment Processing
  • Product shipments
  • Hand-Eye Coordination
  • Warehouse machine operation
  • Package inspection
  • Order Picking
  • Freight Handling
  • Shipping and receiving
  • Pallet Jack Operation
  • Sorting and Labeling
  • Material handling regulatory compliance
  • Warehouse Safety
  • Vehicle loading
  • Material Handling Equipment
  • Assembly line work

Certification

Driver's License, 02/01/22, 02/01/31

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Machine Operator

Mckinley
12.2024 - Current

Loader and Unloader

UPS
08.2024 - 11.2024

Material Handler

Frito-Lay
01.2024 - 08.2024

Unloader Associate

Home Depot
10.2023 - 08.2024

Package Handler

FedEx
02.2021 - 08.2022

CSR - Customer Service Representative

Calloway's Nursery
01.2017 - 05.2021

CSR - Customer Service Representative

Albertsons
09.2016 - 01.2017

CSR - Customer Service Representative

The Home Depot
03.2015 - 06.2016

High school diploma -

North Garland High School

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Carmen Santiago