Carmen Scott
Stockbridge,GA
Summary
Determined individual with experiences in sales and customer service. Excellent in building relationships with customers and providing solutions to their needs. Adept at multitasking and working in a fast-paced environment. Proven track record of making successful outbound sales calls and achieving customer satisfaction.`
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Tory Burch Distribution Center
McDonough, GA
11.2021 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Cross-trained in multiple positions within the store as needed
- Organized warehouse space for efficient storage of products.
Call Center Representative
Chime Solutions
Morrow, GA
11.2021 - 08.2024
- Answered incoming calls promptly and professionally.
- Proficiently handled high call volumes while maintaining quality service standards.
- Provided accurate product knowledge to assist customers in selecting the right product for their needs.
- Managed difficult situations calmly and effectively. While maintaining a positive attitude towards customers.
- Engage with customers to understand their needs and preferences.
Education
PUBLIC ADMINISTRATION - IN CUSTOMS
REGIONAL UNIVERSITY OF PANAMA
Colon, Panama12.2019
BACHELOR OF COMMERCE - ACCOUNTING SPECIALIST
RUFO A. GARAY INSTITUTE
Colon, Panama12.2008
Skills
- Time Management
- Active listening
- Up- selling capabilities
- Bilingual Spanish
- Computer proficiency
- Sales techniques
Certification
Regional University of Panama Public Administration in Customs
References
References available upon request
Languages
Spanish, Fluent
Timeline
Warehouse Worker
Tory Burch Distribution Center
11.2021 - Current
Call Center Representative
Chime Solutions
11.2021 - 08.2024
PUBLIC ADMINISTRATION - IN CUSTOMS
REGIONAL UNIVERSITY OF PANAMA
BACHELOR OF COMMERCE - ACCOUNTING SPECIALIST
RUFO A. GARAY INSTITUTE
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