Carmen Tamay
Manhattan,New York
Overview
1
1
year of professional experience
Work History
Cashier
Citi filed
Flushing, New York
04.2025 - 10.2025
- Handled customer transactions by scanning products, accepting different forms of payment.
- Provided a great customer experience by using my product knowledge and using my own experience as a customer to better assist customer.
- Handled inventory by managing the updating, records and ensuring product availability.
- Managed guest check-ins and check-outs by streamlining the process and reducing wait times answering question, helping guest and resolving complaints.
- Providing customers with receipts for their purchases and for any returns or exchanges.
Guests Services
Us Open
Queens, New York
08.2025 - 09.2025
- Assisted guests with directions, improving their event experience and satisfaction levels.
- Handled customers check-ins and check-outs.
- Provided information about services and local attractions enhancing their stay and encouraging local tourism.
- Resolved guest concerns or complaints by prioritizing customers satisfaction.
- Kept the environment around safe for customers by using crowd control.
Internship
Queens Community House
Queens, New York
09.2024 - 06.2025
- Supported the department by assisting with projects, conducting research, and performing various administrative tasks.
- Provided a practical learning experience that integrates academic knowledge with professional skills.
- Developed transferable soft skills like problem-solving and collaboration.
- Builded a professional network to explore career paths and potentially secure a full-time position.
Timeline
Guests Services
Us Open
08.2025 - 09.2025
Cashier
Citi filed
04.2025 - 10.2025
Internship
Queens Community House
09.2024 - 06.2025