Carmen Valenzuela
San Diego,USA
Summary
Oversaw high-energy teams in grocery and fast food sectors, leveraging over 10 years of industry experience. Managed high-volume operations with a focus on efficiency and team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Marugame udon
La Jolla, CA
04.2025 - 08.2025
- Maintain food safety and cleanliness standards
- Properly training employees
- Support management to complete daily tasks
- Balance the cash register at the end of the shift
- Monitored employee performance and provided regular feedback to improve individual and team performance
- Ensured compliance with company policies, procedures, and safety regulations at all times
- Resolved customer complaints or issues promptly and effectively, maintaining high levels of customer satisfaction
- Trained new hires on job responsibilities, company policies, safety procedures, and customer service best practices
Night Team Lead
Jack in the Box
Oceanside, CA
01.2025 - 04.2025
- Developed strong relationships with clients through effective communication and exceptional customer service skills
- Provided coaching and mentoring to team members, resulting in professional growth and improved performance
- Cultivated a positive work culture that encouraged teamwork, creativity, innovation among employees
- Ensured compliance with company policies, procedures, safety regulations at all times
Taco Bell Team Member
Taco Bell
San Diego, CA
11.2023 - 10.2024
- Prepared and assembled food items according to Taco Bell's standards and recipes
- Provided friendly customer service, taking orders accurately and efficiently
- Operated cash register, handling transactions with accuracy and providing correct change to customers
- Assisted in the training of new team members on Taco Bell's policies, procedures, and food preparation techniques
- Collaborated with team members to maintain a fast-paced work environment while delivering excellent customer service
- Worked effectively under pressure during busy periods, maintaining a positive attitude while meeting high-volume demands
- Managed inventory levels by restocking supplies as needed to ensure smooth operations during peak hours
Education
High School Diploma - undefined
Pacific High School
San Bernardino, CA06.1993
Skills
- Customer satisfaction surveys
- Food service inventory management
- Analysis skills
- Safe work practices
- Operations management
- Sanitation procedures
- Complaint handling
Certification
- Driver's License
- Food Handler Certification
Languages
Bilingual - Intermediate
Multilingual
Spanish - Intermediate
Timeline
Shift Lead
Marugame udon
04.2025 - 08.2025
Night Team Lead
Jack in the Box
01.2025 - 04.2025
Taco Bell Team Member
Taco Bell
11.2023 - 10.2024
High School Diploma - undefined
Pacific High School