Carmen Vanessa Knight
Tuscaloosa,Al
Summary
Achieved consistent target exceedance by streamlining work processes and enhancing team efficiency. Delivered successful outcomes on challenging projects through effective teamwork. Contributed significantly to business objectives through unwavering dedication.
Overview
11
11
years of professional experience
Work History
Cashier
The Home Depot
01.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized and clean checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Handled cash and credit transactions, ensuring accurate cash drawer management.
Mover Helper
The University of Alabama
09.2021 - Current
- Coordinated moving logistics for campus events and facilities, ensuring efficient operations.
- Trained and mentored new staff on safety protocols and equipment handling.
- Managed inventory of moving supplies, maintaining stock levels for daily operations.
- Collaborated with departments to schedule moves, optimizing resource allocation.
Hostess Trainer
Las Tarascos
04.2019 - Current
- Trained new and current employees on various restaurant job functions and procedures and adherence to safe work practices. Developed an organized atmosphere for customers entry and exit. Cashiering and money balance.
Assistant Store Manager
Circle K
11.2014 - 04.2019
- Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.
- Exemplified resourceful leadership and maintained company standards and protocols in all locations.
- Attended managers' meetings to report on inventory and sales for parts department.
- Motivated staff to meet individual and team goals by assisting customers and upselling products.
- Recruited, trained, and supervised staff and evaluated performance.
- Open and closed store and set up shop for each day's operation.
- Assigned work schedules to staff and trained employees in product knowledge.
- Perform gross margin calculations and reviewed Profit and Loss Statements (P&L).
- Verified cashier compliance with directives such as checking for identification to sell alcohol and tobacco products.
- Analyzed results through reporting, and translated information into data-driven actionable behavior to drive KPI improvements.
- Coordinated pricing changes and short-term promotions to increase the sales of specific items.
Education
Nursing - Art education
The University of Alabama
Tuscaloosa, AlMedical Assistant - undefined
The Medical Institute of Palm Beach
Fort Worth, Fl09.2013
High School Diploma - General
Palm Beach Lakes High
West Palm Beach, Fl05.1998
Skills
- Implemented coaching strategies to develop team skills and foster a positive work environment
- Managed comprehensive record-keeping processes to support organizational efficiency and compliance
- Developed strategic initiatives for customer relationship-building to support long-term engagement
- Coordinated supply organization to ensure readiness for daily activities
- Coordinated schedules to ensure seamless collaboration among team members
- Led training programs to foster employee growth and development Oversaw the implementation of development strategies to align with organizational goals Championed continuous learning initiatives to enhance team capabilities and performance
- Facilitated schedule alignment to enhance team collaboration and efficiency
- Managed front of house activities to enhance customer satisfaction and operational efficiency
- Designed and implemented training sessions to support workforce competency and productivity
Timeline
Cashier
The Home Depot
01.2022 - Current
Mover Helper
The University of Alabama
09.2021 - Current
Hostess Trainer
Las Tarascos
04.2019 - Current
Assistant Store Manager
Circle K
11.2014 - 04.2019
Nursing - Art education
The University of Alabama
Medical Assistant - undefined
The Medical Institute of Palm Beach
High School Diploma - General
Palm Beach Lakes High