Carmen Williams
Smyrna,TN
Summary
Results-driven Administrative and Operations Professional with over 12 years of experience at Marelli, excelling in roles from Manufacturing Line Leader to New Model Specialist. Proven expertise in project management, quality control, and process optimization, leading to significant reductions in unscheduled downtime. Strong ability to facilitate communication between customers, design teams, and production, ensuring seamless project execution. Dedicated to applying exceptional attention to detail and advanced problem-solving skills to enhance organizational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
New Model Specialist
Marelli
10.2020 - Current
- Achieved high customer satisfaction by resolving issues during complex launches.
- Facilitated cross-functional alignment by bridging communication between teams and customers.
- Prevented production delays by sourcing parts and addressing supply chain issues.
- Audited specifications, identifying and correcting errors before production onset.
- October 2020 - Present (Yates Services)
Quality Technician
Marelli
01.2018 - 01.2020
- Reduced scrap and rework rates by implementing strict inspection protocols.
- Established hands-on training for Quality Technicians to ensure quality standard adherence.
- Identified assembly line bottleneck through data analysis, enhancing overall efficiency.
- Validated unique parts using specialized testing equipment, ensuring regulatory compliance integrity.
- Partnered with customers to maintain high-quality standards and product satisfaction.
Manufacturing Line Leader
Marelli
01.2012 - 01.2018
- Increased unit output by optimizing line productivity through data analysis.
- Enhanced equipment uptime with regular preventive maintenance checks, boosting efficiency.
- Minimized unscheduled downtime by implementing a proactive preventive maintenance plan.
- Achieved zero recordable incidents over six years by mentoring manufacturing team.
- Maintained high product quality standards through rigorous inspections and testing.
- Ensured timely shipments by closely collaborating with customers on quality expectations.
Education
B.A. - Business Administration
Strayer University
TNSkills
- Detail Oriented
- Self Sufficient
- Efficient in Microsoft
- Organized
- Detail Oriented
Certification
- Management and Leadership Development Program
- Forklift Certification
Timeline
New Model Specialist
Marelli
10.2020 - Current
Quality Technician
Marelli
01.2018 - 01.2020
Manufacturing Line Leader
Marelli
01.2012 - 01.2018
B.A. - Business Administration
Strayer University
Attended Management, Leadership Development Program
A class developed by Marelli to groom future leadership canidates.