Summary
Overview
Work History
Education
Skills
References
Timeline
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Carmen Wong

Carmen Wong

Brockton,MA

Summary

My goal is to expand my work experience and develop new skills for my personal development.

I'm a hardworking employee enthusiastic about learning, pursues opportunities to learn new skills and contributes to group success. I offer strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Sales Ambassador

Macy’s
06.2015 - 08.2019
  • Opening and closing registers, auditing in the moment if discrepancies arise
  • Greeting clients and creating a welcoming environment by meeting their shopping needs
  • Prioritizing tasks such as cleaning, assisting clients, and managing downtime to effectively meet the store’s needs
  • Setting up shipping information UPS to deliver to a client’s home when a product is out of stock, on our computer system.
  • Strengthened brand presence in key markets through strategic planning and implementation of sales initiatives.
  • Collaborated with marketing team to create engaging promotional materials for product launches and campaigns.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Established and maintained positive relationships with customers.
  • Trained and mentored new sales representatives.

Summer Work Learning, Mural Crew

Brockton
07.2011 - 01.2012
  • Clean and prep surface panels, measuring for relativity to size, painting, etc.
  • Maintained a safe work environment for crew members by enforcing strict adherence to safety guidelines and protocols.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.

Education

Graphic Design

Massasoit Community College
Canton, MA

High School Diploma -

Brockton High School
Brockton, MA
2012

Skills

  • Microsoft Word
  • Microsoft Powerpoint
  • Open Office
  • Adobe Illustrator
  • Adobe Photoshop
  • Clip Studio Paint
  • Paint Tool Sai
  • Windows

References

  • Gwen, Assistant Store Manager, Macy’s, Braintree, MA, 774-573-6576
  • Larrington Hopes, Sales Manager, Macy’s, Braintree, MA, 857-249-8947

Timeline

Sales Ambassador

Macy’s
06.2015 - 08.2019

Summer Work Learning, Mural Crew

Brockton
07.2011 - 01.2012

Graphic Design

Massasoit Community College

High School Diploma -

Brockton High School

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Carmen Wong