Carmen Diaz
Odessa,FL
Summary
A motivated and hardworking student with the proven ability to perform in a variety of environments; experience in customer service and administration. Performing with a strong work ethic and an eagerness to grow in a career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
To-Go Specialist
4 Rivers Smokehouse
Tampa
08.2023 - 10.2023
- Followed all company policies and procedures to deliver quality work.
- Efficiently packaged food for to-go orders
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Hostess/To-Go Server
Glory Days Grill
Tampa, FL
08.2022 - 12.2022
- Managed telephone calls pertaining to reservations and to-go orders.
- Kept servers in proper rotation; managed seating.
- Explain menu items and suggest appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Obtained ServSafe Certification
Receptionist
Essentials
Tampa, FL
07.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
Administrative Assistant
Hillsborough County Sheriff’s Office
Tampa, FL
06.2019 - 08.2019
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reviewing data for deficiencies or errors and correcting any incompatibilities
- Completing accurate data entry with attention to detail
Education
P.C.A/Med Tech/Resident Aide -
Tampa Bay CNA
11.2022
High School Diploma -
Steinbrenner High School
05.2021
Esthetician License - Esthetics
Skin 360 Beauty Institute
Brandon, FL01.2025
Skills
- Answering telephones in a professional manner
- Positive Attitude and Energetic
- Office Equipment Operation
- Appointment Coordination
- Multitasking and Time Management
- Correspondence Writing
- Data Entry
- Organizational skills
- Customer Complaint Resolution
Certification
ServSafe
Timeline
To-Go Specialist
4 Rivers Smokehouse
08.2023 - 10.2023
Hostess/To-Go Server
Glory Days Grill
08.2022 - 12.2022
Receptionist
Essentials
07.2021 - 09.2021
Administrative Assistant
Hillsborough County Sheriff’s Office
06.2019 - 08.2019
P.C.A/Med Tech/Resident Aide -
Tampa Bay CNA
High School Diploma -
Steinbrenner High School
Esthetician License - Esthetics
Skin 360 Beauty Institute