Carmin Chapman
Houston
Summary
Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flight Attendant
Mesa Airlines (United Express)
09.2023 - Current
- Deliver exceptional in-flight service to enhance customer satisfaction and loyalty.
- Perform FAA-required safety duties and emergency procedures.
- Collaborate with flight crews to ensure safe, efficient operations.
- Conduct pre-flight safety checks to guarantee equipment functionality and passenger preparedness.
Courier
FedEx Express
12.2021 - 07.2023
- Managed time-sensitive deliveries.
- Handled confidential shipments with accuracy.
- Maintained excellent customer service.
Licensed Massage Therapist
Humble Family Practice
11.2018 - 12.2021
- Provided personalized client care.
Ticket & Gate Agent
Hallmark Aviation Services
07.2015 - 02.2018
- Assisted passengers with ticketing, boarding and travel needs.
- Resolved customer issues professionally.
Temporary Ramp Agent
United Airlines
05.2016 - 01.2017
- Coordinated aircraft loading and unloading processes to ensure timely departures.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Education
Licensed Massage Therapy Program -
Texas School of Massage
League City, Texas10.2018
High School Diploma - undefined
Cleveland High School
Cleveland, Texas01.2010
Skills
- FAA compliance
- Emergency procedures
- CPR & First Aid Certified
- Conflict resolution
- Multitasking and organization
- Team collaboration
- Attention to detail
- Exceptional customer service
Certification
- FAA Certification
- CPR & First Aid Certified
Timeline
Flight Attendant
Mesa Airlines (United Express)
09.2023 - Current
Courier
FedEx Express
12.2021 - 07.2023
Licensed Massage Therapist
Humble Family Practice
11.2018 - 12.2021
Temporary Ramp Agent
United Airlines
05.2016 - 01.2017
Ticket & Gate Agent
Hallmark Aviation Services
07.2015 - 02.2018
High School Diploma - undefined
Cleveland High School
Licensed Massage Therapy Program -
Texas School of Massage