Carmiya Alewine
Greensboro,NC
Summary
Customer service oriented professional with leadership and training experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Capable of coordinating the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Overview
12
12
years of professional experience
Work History
Team Leader
Teleperformance
Greensboro, NC
02.2021 - 03.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Picker
Adecco / Ralph Lauren
Greensboro, NC
01.2020 - 01.2021
- Pull products to be shipped, pack boxes, and stage pallets on dock for placement on trucks for delivery
- Maintain safe operating environment and work timely and effectively in fast-paced, high demand environment
- Label specific inventory items, place deliveries in designated areas, and stack deliveries.
Packer / Production Worker
Roper Staffing
Newberry, SC
01.2019 - 01.2020
- Picked orders from various locations in the warehouse and loaded onto pallets for shipment to McDonald's stores
- Packed orders and placed boxes on the line to be sorted and labeled for shipping and inspected quality
- Sanitized line, weighed ingredients, and maintained a safe operating environment and efficient workflow.
Line Lead / Technician
Kraft Heinz Company
Newberry, SC
01.2016 - 01.2019
- Oversaw machinery and employees in assigned work area, completed paperwork, and verified production tasks
- Ensured that machinery ran properly, fixed any issues that took it offline, and ensured sanitary work area
- Operated within Standard Operating Procedures (SOP) and safety guidelines.
Production Worker
Columbia Farms
Newberry, SC
01.2013 - 01.2015
- Processed poultry to ensure safe packaging and shipping for public use and consumption
- Complied with state and federal rules and regulations for poultry processing
- Met production goals and deadlines to maintain schedule and operating efficiencies.
Crew Trainer / Cashier / Customer Service
McDonald's
Newberry, SC
01.2012 - 01.2013
- Performed a variety of tasks including order preparation and assisting customers
- Took orders, operated cash register, accepted payments, and maintained a clean and organized workstation
- Worked in a team environment and communicated effectively with managers and co-workers.
Education
Bachelor’s In Business Management - Business And Health Science
Devry University
Charlotte, NCUltimate Medical Academy
Associate of Science Degree / Health Sciences - Medical Administrative Assistant -
Ultimate Medical Academy
01.2021
Skills
- Manages time and prioritizes duties in multi-task environments
- Fully capable of organizing large number of records and documents
- Microsoft Office Applications - MS Word MS Office, MS Excel
Timeline
Team Leader
Teleperformance
02.2021 - 03.2024
Picker
Adecco / Ralph Lauren
01.2020 - 01.2021
Packer / Production Worker
Roper Staffing
01.2019 - 01.2020
Line Lead / Technician
Kraft Heinz Company
01.2016 - 01.2019
Production Worker
Columbia Farms
01.2013 - 01.2015
Crew Trainer / Cashier / Customer Service
McDonald's
01.2012 - 01.2013
Ultimate Medical Academy
Associate of Science Degree / Health Sciences - Medical Administrative Assistant -
Ultimate Medical Academy
Bachelor’s In Business Management - Business And Health Science
Devry University