Summary
Overview
Work History
Education
Skills
Timeline
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Carneisha Ellington

Montgomery,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Hire Dynamics
Montgomery, AL
11.2019 - 05.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Front End Cashier

Walmart
Montgomery, AL
09.2019 - 11.2019
  • Greeted customers warmly and asked if they needed help.
  • Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Provided accurate change to customers when making transactions.
  • Balanced out cash drawer at the end of each shift.
  • Maintained a clean workstation by wiping counters and organizing supplies.

Tuger Driver

JCS Productions
Montgomery, AL
05.2017 - 10.2018
  • Loaded cargo onto tugger and secured it with straps according to safety guidelines.
  • Followed established procedures for navigating the facility safely and efficiently.
  • Organized storage areas for efficient inventory tracking using barcode scanners.

Cashier

Dollar General
Montgomery, AL
03.2017 - 10.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Montgomery Job Corps
Montgomery
06-2015

Skills

  • Planning
  • Microsoft Office
  • Problem-Solving
  • Interpersonal Communication
  • Calm Under Pressure

Timeline

Customer Service Representative

Hire Dynamics
11.2019 - 05.2020

Front End Cashier

Walmart
09.2019 - 11.2019

Tuger Driver

JCS Productions
05.2017 - 10.2018

Cashier

Dollar General
03.2017 - 10.2018

High School Diploma -

Montgomery Job Corps

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Carneisha Ellington