Summary
Overview
Work History
Education
Skills
References
Timeline
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CARNELL MANNING

McLean,VA

Summary

Dynamic professional with extensive experience in customer service and safety compliance, Proven ability to resolve issues and enhance member satisfaction. Adept at problem-solving and conflict resolution, ensuring a positive experience for clients and colleagues alike. Committed to maintaining high standards in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Member Service Representative

Planet Fitness
Overland Park, KS
03.2025 - Current
  • Greeted customers in a friendly and professional manner.
  • Assisted with membership issues.

Wheel Chair Agent

G2 Staffing
Kansas City, MO
08.2023 - 01.2024
  • Assisted airline passengers who need to use a wheelchair through the airport.
  • Answering questions and concerns of airline passengers.

Assembly Line Worker

Ford Motor Company
Kansas City, MO
06.2023 - 10.2023
  • Transported new vehicles off the line to the parking lot.
  • Installed headliners, side mirrors, and wiring.

Driver

Hallcon
Kansas City, KS
11.2022 - 07.2023
  • Driver for BNSF Railroad workers.
  • Safely transporting workers from their rain, train yard, or hotel to their destination.

SSA/TSA Agent

VMD Corp
Kansas City, MO
08.2022 - 10.2022
  • Adhering to the Safety of passengers, Airlines and the Kansas City International Airport

Mailroom Clerk

Xerox/Black & Veatch
Overland Park, KS
08.2010 - 04.2022
  • General large office mailroom duties include shipping, receiving, and delivering interoffice mail.
  • Delivering mail from the central building to other offices.
  • Switchboard duties involve routing calls to office employees.

Courier/Deliver Driver

Amazon
Lenexa, KS
09.2021 - 01.2022
  • Seasonal, delivering Amazon Packages to home and business

Education

High School Diploma -

Turner High School
Kansas City, KS
05-1993

Some College (No Degree) - Major Liberal Arts/Minor Communications

University of Missouri Kansas City
Kansas City, MO

Skills

  • Customer service
  • Billing resolution
  • Membership management
  • Data entry
  • Communication skills
  • Adaptability to change
  • Safety compliance
  • Driving

References

References available upon request.

Timeline

Member Service Representative

Planet Fitness
03.2025 - Current

Wheel Chair Agent

G2 Staffing
08.2023 - 01.2024

Assembly Line Worker

Ford Motor Company
06.2023 - 10.2023

Driver

Hallcon
11.2022 - 07.2023

SSA/TSA Agent

VMD Corp
08.2022 - 10.2022

Courier/Deliver Driver

Amazon
09.2021 - 01.2022

Mailroom Clerk

Xerox/Black & Veatch
08.2010 - 04.2022

High School Diploma -

Turner High School

Some College (No Degree) - Major Liberal Arts/Minor Communications

University of Missouri Kansas City
CARNELL MANNING