Carnell Pinkney
Sacramento,CA
Summary
Driven Employment Coordinator offering 10 years experience in employment counseling, placement services, and mental health case management Highly skilled at matching individuals with jobs suitable for interests, skills,talent and desires. Proven leader successful at creating efficient teams when designing vocational rehabilitation and counseling programs. Flexible and focused team player with expertise in customer relationship management,HR proficiencies, strategic planning,and time management.Knowledgeable in information technology, Individualized Placement Support systems, and program management.
Overview
35
35
years of professional experience
Work History
Employment Coordinator
Bay Area Community Services
Sacramento, CA
05.2022 - 12.2023
- Maintained accurate records of hiring processes and employee information.
- Participated in career fairs to promote the organization's brand and recruit potential candidates.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements and employer referrals.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Addressed harassment allegations, work complaints or other employee concerns.
Employment Specialist
San Diego Employment Development Departmentment
San Diego, CA
03.2017 - 04.2020
- Developed and implemented career development workshops for job seekers.
- Conducted individualized assessments to determine client's eligibility for employment programs.
- Provided comprehensive case management services to ensure successful job placement outcomes.
- Created and maintained accurate records of client progress towards goals in a timely manner.
- Organized job fairs and other recruitment events to match qualified candidates with potential employers.
- Participated in outreach efforts within the community including presentations at schools, churches, civic organizations.
- Developed new initiatives or partnerships designed to increase access to employment opportunities.
Product Specialist & Registered Representative
Horace Mann Insurance
Sacramento & San Diego, CA
06.1989 - 01.2014
- Assisted clients in selecting appropriate coverage options for their needs.
- Conducted market research to identify potential customers and target markets.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Processed applications and paperwork related to policy issuance or renewal.
- Resolved customer inquiries and complaints in a timely manner.
- Attended industry conferences and seminars to stay up-to-date on changes in regulations and trends in the insurance sector.
- Advised clients on coverage amounts needed based on individual circumstances.
- Built relationships with existing clients by providing exceptional service.
- Analyzed client portfolios for potential risk factors, tax implication and investment opportunities.
- Conducted research on various investments including stocks, bonds and mutual funds to recommend suitable options for clients.
Education
Some College (No Degree) - Business Administration and Management
Wharton School of Business
Philadelphia, PAMaster of Arts - Education Administration
Cal State University Los Angeles
Los Angeles, CASkills
- Information Protection
- Performance Appraisal
- Employee Hiring
- Employment Recordkeeping
- Personnel Management
- Management Consulting
- Retention Program Development
- Employment Data Tracking
- Analytical and Critical Thinking
- Employee Orientation
- Client Advocacy
- Patient Communication
- Active Listening
- Community Outreach
Timeline
Employment Coordinator
Bay Area Community Services
05.2022 - 12.2023
Employment Specialist
San Diego Employment Development Departmentment
03.2017 - 04.2020
Product Specialist & Registered Representative
Horace Mann Insurance
06.1989 - 01.2014
Some College (No Degree) - Business Administration and Management
Wharton School of Business
Master of Arts - Education Administration
Cal State University Los Angeles
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