Carnese Weathers
Greenville,MS
Summary
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Well-trained clerical and customer service professional with solid background in settings. Professional demeanor and telephone etiquette with exceptional people skills and well-organized nature. Successful at operating in fast-paced environments to handle any administrative need.
Overview
6
6
years of professional experience
2009
2009
years of post-secondary education
Work History
Front Desk Clerk
River Heights Healthcare Center
Greenville, MS
2024.10 - Current
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Answered incoming calls and directed them to the appropriate personnel.
- Updated computer system with current guest information.
- Responded promptly to emails sent by customers seeking assistance with their stay.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
Receptionist
Delta Regional Medical Center
Greenville, Ms
2019.07 - 2024.09
- Prepared welcome packages for new hires.
- Responded to inquiries from internal staff members regarding office operations.
- Compiled data from various sources into organized reports for management review.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Northwest Florida State College
Niceville, FLSkills
- Customer service
- Front desk operations
- Reservation management
- Cash handling
- Computer proficiency
- Word processing
- File management
- Microsoft office
- Clerical duties
Timeline
Front Desk Clerk
River Heights Healthcare Center
2024.10 - Current
Receptionist
Delta Regional Medical Center
2019.07 - 2024.09
Northwest Florida State College