CAROL BEASLEY
Dayton,OH
Summary
Customer-oriented, strategic-thinking sales professional with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts . Multi-tasking and self-motivated leader . Experience with attention to detail. Self motivated leadership professional with expertise on expanding network connections
Overview
27
27
years of professional experience
Work History
Data Entry Processor
LIONS APPAREL(CONTRACTOR FOR MANPOWER)
Vandalia, OH
07.2019 - Current
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Collected and input data into ORACLE database.
- Completed accurate and efficient data entry and database updates to support CUSTOMER SERVICE operations.
- Executed data verification to ensure expedient error detection.
- Sorted source documents and organized to be filed.
- Identified, corrected and reported data entry errors.
Account Manager
Acadia Marketing/Contractor for Nesco
Dayton, OH
04.2018 - 06.2019
- Managed and grew key customer accounts, including contract review, production scheduling and customer engineering support.
- Fulfilled customer orders per request via email/telephone
- Traveled to the company site for one on one consulting
Loan Analyst
PNC Mortgage
Miamisburg, OH
06.2012 - 05.2017
- Addressed customer concerns immediately via telephone regarding residential disaster
- Process residential claims per investor guidelines
- Determined customer needs through careful and active listening skills
Bad Debt Account Coordinator
Time Warner Cable
Cincinnati, OH
03.1998 - 03.2011
- Used discretion and sound judgement in using company standards regarding delinquent accounts
- Listened to customers' comments, responded appropriately .
- Addressed customer concerns immediately and resolved issues by providing recommendations for future payments to be submitted in a timely manner
Education
Associate of Arts - Business Administration
Southwestern Business College
West Carrollton,OH2009
Real Estate
Sinclair Community College
Dayton, OH2019
Skills
- Product ordering
- Quick learner
- Customer Service
- Excellent Communication Skills
- Coordinating Paperwork
- Payment Collecting
- Order Processing
- Goal-oriented
- Data analytics
Timeline
Data Entry Processor
LIONS APPAREL(CONTRACTOR FOR MANPOWER)
07.2019 - Current
Account Manager
Acadia Marketing/Contractor for Nesco
04.2018 - 06.2019
Loan Analyst
PNC Mortgage
06.2012 - 05.2017
Bad Debt Account Coordinator
Time Warner Cable
03.1998 - 03.2011
Associate of Arts - Business Administration
Southwestern Business College
Real Estate
Sinclair Community College
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