Jacob Jumale
Reno
Summary
Experienced professional with a strong background in accounts payable, warehouse operations, and technical support. Skilled in managing financial transactions, optimizing operational efficiencies, and resolving technical issues. Adept at collaborating across departments and providing exceptional customer service.
Overview
16
16
years of professional experience
Work History
Data Entry Processor
Cognizant Technologies Solutions
04.2024 - Current
- Processed high volumes of data entries with accuracy and attention to detail.
- Utilized advanced data management software for efficient record-keeping and retrieval.
- Collaborated with cross-functional teams to ensure data integrity across systems.
- Developed and implemented streamlined processes to enhance workflow efficiency.
Accounts Payable Clerk
Silver Legacy Casino
10.2021 - 04.2024
- Entered data into accounting system to maintain accurate financial records.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Performed day-to-day financial transactions while documenting accounts payable data.
- Working with vendors, suppliers, and staff members across departments to resolve any issues that arose.
Warehouse Associate
Amazon
03.2013 - 07.2021
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Handled hazardous materials safely following prescribed regulations.
- Maintained accurate inventory records through manual and computerized systems.
Customer Assistant / Technical Support
AT&T Internet Services
06.2010 - 08.2011
- Managed inbound calls for digital subscriber line (DSL) customers, resolving installation and technical inquiries.
- Assisted with installation of new hardware and software applications to enhance user experience.
- Utilized remote access tools to troubleshoot customer systems effectively.
- Resolved software and hardware issues through systematic troubleshooting methods.
Education
Associates - General Studies
Community College of Southern Nevada
Las Vegas, NV01.2006
Skills
- : Data entry, Invoice processing, Technical troubleshooting
Technical Skills
Soft Skills
- : Attention to detail, Conflict resolution, Customer service
- : Communication, Time management, Team collaboration
Additional Skills
Coursework
- AT&T Training/Certification on Network and hardware connectivity
- IS 101 - Introduction to Information Systems - Covered Concepts of the world of IT
- IS 201 - Computer Applications Microsoft Office (Word/Excel/PowerPoint/Outlook/Access etc.)
- A+ Certification in progress for 1201 and 1202 series
Timeline
Data Entry Processor
Cognizant Technologies Solutions
04.2024 - Current
Accounts Payable Clerk
Silver Legacy Casino
10.2021 - 04.2024
Warehouse Associate
Amazon
03.2013 - 07.2021
Customer Assistant / Technical Support
AT&T Internet Services
06.2010 - 08.2011
Associates - General Studies
Community College of Southern Nevada