Carol Bergman
Franklin County Courthouse
Brookville,IN
Summary
Dynamic hairstylist with a proven track record and owner of Permanent Connection in Connersville Indiana. Excelling in customer satisfaction and relationship building. Expert in hair care and styling, I consistently enhanced client experiences through personalized consultations and innovative techniques, resulting in a loyal clientele and positive feedback. Proficient in cash handling and administrative support.
Work History
Assistant Clerk
14 Years 1 Month- Consulted with clients to determine desired hairstyles and recommend suitable treatments.
- Executed a variety of haircuts, styles, and color treatments to meet client preferences.
- Maintained cleanliness and organization of workspace to enhance client experience.
- Built lasting relationships with clients, fostering loyalty and repeat business.
- Stayed updated on industry trends and techniques to provide cutting-edge services.
- Trained junior stylists in best practices for customer service and technical skills.
- Developed personalized hair care plans based on individual client needs and hair types.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
- Consulted with clients to determine desired hairstyles and recommend suitable treatments.
- Executed a variety of haircuts, styles, and color treatments to meet client preferences.
- Maintained cleanliness and organization of workspace to enhance client experience.
- Built lasting relationships with clients, fostering loyalty and repeat business.
- Stayed updated on industry trends and techniques to provide cutting-edge services.
- Trained junior stylists in best practices for customer service and technical skills.
- Developed personalized hair care plans based on individual client needs and hair types.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Associate of Arts - Hairstylist
Skills
File organization
Data entry proficiency
Document management
Calendar management
Report preparation
Database maintenance
Expense tracking
Meeting coordination
Customer satisfaction
Cash handling
Relationship building
Cash management
Filing systems
Database entry
File and database management
Administrative support
Schedule and calendar management
Mail handling
Prioritization
Telephone etiquette
File maintenance
Mail sorting
Bookkeeping
Research
Basic accounting
Timeline
Assistant Clerk
Franklin County Courthouse
08.2012 - 2017Read More
Hairstylist
Self Employed Services
1987 - 2010Read More
Connersville Beauty School
Associate of Arts from Hairstylist
Read More