Carol Cabrera
Heber,UT
Summary
Proactive Banquet Server and Server Shift Leader with extensive experience in fast-paced banquet environments, known for adaptive problem-solving and strong teamwork. Expertise in table setting, customer service, and food service. Bringing exceptional time management and customer-focused approach to enhance guest experiences and operational efficiency. Hard-working, Energetic Server with passion for customer satisfaction. Over 10 years in food service industry. Known for great reliability and attention to detail.
Overview
11
11
years of professional experience
Work History
Banquet Server
Blue Sky
06.2024 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Server
350 Main Brasserie
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Banquet Server
Stein Eriksen Lodge
06.2020 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server Shift Leader
Buonavita
08.2016 - 04.2022
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Banquet Server
Hotel Park City
02.2014 - 04.2017
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Education
High School Diploma -
Liceo 26
Montevideo,Uruguay12.1997
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Food Service
- Customer service focus
- Adaptive Problem Solving
Languages
Spanish
Full Professional
Timeline
Banquet Server
Blue Sky
06.2024 - Current
Server
350 Main Brasserie
09.2021 - Current
Banquet Server
Stein Eriksen Lodge
06.2020 - Current
Server Shift Leader
Buonavita
08.2016 - 04.2022
Banquet Server
Hotel Park City
02.2014 - 04.2017
High School Diploma -
Liceo 26
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