Experienced in face-to-face sales, overcoming objections, and driving results in fast-paced, commission-focused environments. Brings a relentless work ethic, strong people skills, and a competitive mindset geared toward exceeding sales goals.
Overview
20
20
years of professional experience
Work History
Independent Field Adjuster
John Eastern - Davies
, FL
04.2020 - 11.2025
Write estimate and create reports (Photographs & ITV) using Xactimate.
Review multiple different types of insurance policies (Homeowners & Commercial) to verify coverage and prepare accurate estimate.
Make initial contact with policyholders, public adjusters, attorneys, setting up appointments.
Sketch and measure roof and/or room components.
Perform accurate, impartial, and complete roof inspections, which includes but is not limited to identification of roof age, leaks, deterioration, hail damage, wind damage, and previous repairs.
Maintain professional and safety standards required by insurance carriers.
Travel more than a 100-miles radius to perform inspections in areas hit by weather catastrophes when needed.
In-House Marketing Representative
Sheraton Vistana Villages
Orlando, FL
04.2018 - 03.2020
Coordinated and managed sales presentation appointments, ensuring guest eligibility and readiness.
Utilized persuasive techniques to maximize revenue while preserving guest loyalty.
Delivered exceptional service to surpass budgeted sales presentation and volume production goals.
Generated sales and exposure by providing relevant product information.
In-House Marketing Representative
ORANGE LAKE RESORTS
01.2013 - 04.2018
Produced qualified tours for sales team, consistently meeting performance standards.
Welcomed and greeted guests while addressing needs proactively.
Sold attraction tickets and coordinated transportation services for guest convenience.
Provided resort information and directions to enhance guest experience.
Maintained integrity in all interactions with owners and guests.
Engaged with colleagues and guests professionally, ensuring prompt service.
Ensured adherence to all minimum performance standards in tour production.
Anticipated guest needs to improve satisfaction and overall experience.
Owner Referral Telemarketer
WESTGATE RESORTS
01.2006 - 01.2013
Place outbound calls to in-house referral in order to market mini-vacation packages.
Advises prospective customers by answering incoming calls on a rotating basis.
Delivers prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customer to purchase a product.