Carol Callihan
East Hampstead,NH
Summary
Experienced with evaluating loan applications and providing suitable financial advice. Utilizes deep understanding of financial products to guide clients effectively. Track record of maintaining compliance with industry standards and ensuring client satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Loan Consultant
Loandepot
2024.07 - Current
- Increased client retention rates by offering exceptional service and fostering strong relationships.
- Assisted clients in securing loans by providing personalized guidance and identifying suitable products.
- Exceeded sales goals through proactive networking and lead generation initiatives.
- Interviewed prospective customers to discuss financial goals and means surrounding mortgage loans.
Real Estate Spec III
Service Credit Union
2004.01 - 2024.07
- My job was to assist our members with different types of mortgages.
- I handle pre-quals, purchases, home equity products, construction loans and many others.
- I also counseled first time home buyers by phone In person or Home Buyer seminars.
- I counsel people on how to improve their credit and financial situations. I review credit applications and make credit decisions. My favorite part of the job was assisting our members and helping them decide the best course of action.
Administrative assistant
Service Credit Union
2003.01 - 2004.01
- Worked as an assistant to the manager and assistant manager. Also
- Trained new employees and worked as a teller.
Special Accounts
Service Credit Union
2001.01 - 2003.01
- Worked in the collection dept. At the credit union. Contacted the
- Members to assist them to make a payment plan. Also had to find
- Autos that had to be repossessed.
Member Services
Service Credit Union
1999.01 - 2003.01
- Assisted the members with their accounts by phone.
Education
no degree -
Hesser College
Manchester, NHno Degree - undefined
University of Phoenix
Skills
- Credit Analysis
- Communication Skills
- Time Management
- Analytical
- Teamwork Skills
- Counseling skills
- Typing, word, excel
LANGUAGES
English
Little Spanish
Awards
Employee of the Year, Affiliate of the Year
Certification
NH Notary
CMP - Certified Mortgage Professional
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
- Volunteer Work
Why I would like to work for you
I have been a christian for a long time and always wished I could work for a christian company or a church. I would love to work for K-Love. I always have the station on in my car and its such a blessing to me and so many others. I hope my experience working in customer service is sufficient for a job there. I am looking for a remote position as my elderly mother lives with me and I take care of my grandkids once a week.
Please let me know if I would be a good fit for your company.
Thank you for your consideration
Timeline
Loan Consultant
Loandepot
2024.07 - Current
Real Estate Spec III
Service Credit Union
2004.01 - 2024.07
Administrative assistant
Service Credit Union
2003.01 - 2004.01
Special Accounts
Service Credit Union
2001.01 - 2003.01
Member Services
Service Credit Union
1999.01 - 2003.01
no Degree - undefined
University of Phoenix
no degree -
Hesser College