CAROL CARTER

• Assisted in scheduling patient appointments and managing calendars to optimize operations.
• Trained new staff on filing, phone etiquette and other office duties.
• Provided support for patient inquiries, ensuring timely responses and resolution of concerns.
• Coordinated communication between patients and healthcare providers to enhance service delivery.
• Maintained accurate patient records by diligently updating information in the electronic health record system.
• Provided excellent customer service to patients and medical staff.

Processed payroll accurately and efficiently. Assisted with telephone inquiries to provide support. Maintained organized records for payroll documentation.

Assisted in processing doctor orders. Supported preparation of employee and client schedules. Conducted data entry tasks accurately.

• Addressed and resolved scheduling issues promptly, minimizing disruptions to planned activities.