Carol Godfrey
Trotwood,OH
Summary
Versatile lead medical support assistant with 29 years of experience in medical and administrative support. Robust history of accurately documenting and protecting patient health information. Efficiently schedules appointments and records patient insurance information. Reliable professional support in assisting physician and nursing staff thus providing optimal patient care.
Overview
29
29
years of professional experience
Work History
Lead Medical Support Assistant
Veterans Affairs Medical Center
Dayton, OH
02.1993 - 12.2020
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Oriented 12 employees and trained new staff on proper procedures and policies
- Implemented care and efficiency improvements to support and enhance office operations.
- Performed clerical duties and most times singly working whole hospital of 7-9 units... such as word processing, data entry, answering 3-5 line phone system and filing.
Education
No Degree - Accounting
Wright State Univ
Beavercreek, OH2 Yrs Certification/degree - Massage Therapy
Miami Valley Career Technology Center
Clayton, OH06.2004
Skills
- Appointment Scheduling
- Patient Relations
- Clear Communication with Doctors and Nursing Staff
- Supply Management
- Decision Making
- Time Management
- Problem Anticipation and Resolution
- Multi-line Telephone System Operation
- Multitasking and Prioritization
- Updating Medical Records
- Patient Chart Tracking
- Data Entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Medical Support Assistant
Veterans Affairs Medical Center
02.1993 - 12.2020
No Degree - Accounting
Wright State Univ
2 Yrs Certification/degree - Massage Therapy
Miami Valley Career Technology Center
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