CAROL HOIPKEMIER
Oklahoma City,OK
Summary
Dynamic professional with extensive experience in veteran education certification across multiple universities. Expertise in compliance management and process optimization, resulting in significant productivity improvements. Proficient in data analysis and team leadership, with a track record of mentoring staff and implementing policies that enhance operational efficiency and service delivery.
Overview
2026
2026
years of professional experience
Work History
VA Coordinator and School Certifying Official
Southern Nazarene University
Bethany, OK
03.2024 - 08.2025
- Maintained compliance records and documentation per university policies.
- Monitored project progress, providing updates to Director and Assistant Director.
- Led training sessions on best practices and protocols to enhance productivity.
- Implemented departmental policies with management to optimize internal processes.
- Researched and prepared reports for management and governmental agencies.
- Computed balances and totals for Registrar and Business Office, ensuring accuracy in payments and reconciliations.
- Mentored new employees on platforms for processing VA education benefits.
Assistant Director of Veteran Services
Texas A&M University
Corpus Christi, USA
11.2018 - 02.2024
- Certified Veteran education benefits each term, ensuring degree plan applicability for students.
- Gained expertise in Hazlewood benefits to communicate eligibility accurately with customers.
- Provided guidance and supervision to student workers, enhancing team productivity.
- Listened to veterans and dependents to better understand their unique perspectives and needs.
VA School Certifying Official
University of Central Oklahoma
Edmond, OK
06.2021 - 03.2022
- Certified veteran education benefits each term, aligning degree plans with student needs.
- Guided and supervised student workers to enhance team productivity.
- Engaged with veterans and dependents to assess unique perspectives and requirements.
VA/Athletic Certification Specialist
Oklahoma State University
Stillwater, USA
11.2016 - 10.2018
- Certified veteran education benefits according to Department of Veterans Affairs regulations.
- Maintained spreadsheets for effective management of athletic eligibility information.
- Provided accurate athletic eligibility information to support departmental operations.
Graduation Certification Specialist
Oklahoma State University
Stillwater, USA
02.2016 - 10.2016
- Company Overview: College of Agricultural Science and Natural Resources (CASNR)
- Maintained up-to-date certification records for each student in CASNR.
- Provided information to advisors and students for graduation purposes.
- Worked with students to verify course selection and provide information regarding graduation and transfer work.
- College of Agricultural Science and Natural Resources (CASNR)
VA/Certification Specialist
Oklahoma State University
Stillwater, USA
10.2015 - 02.2016
- Certified veteran education benefits each term, aligning degree plans with student needs.
- Guided and supervised student workers to enhance team productivity.
- Engaged with veterans and dependents to assess unique perspectives and requirements.
Certification/Graduation Specialist
Oklahoma State University
Stillwater, Oklahoma
10.2008 - 10.2015
- Guided students on degree requirements and academic resources for successful graduation.
- Collaborated with faculty and staff to resolve student inquiries about graduation status.
- Reviewed and verified graduation applications to ensure compliance with policies.
- Implemented strategies that enhanced student engagement throughout the graduation process.
- Maintained accurate records of student academic progress towards degree completion requirements.
Data Technician Team Lead
Oklahoma State University
Stillwater, USA
07.2006 - 11.2008
- Supervised data technicians to ensure accurate processing of student applications and records.
- Instructed team members on handling transcripts, international payments, immunization records, and recommendation letters.
- Oversaw management of student applications, enhancing organizational efficiency within office operations.
Transfer Credit Evaluation
Oklahoma State University
Stillwater, USA
04.2003 - 06.2006
- Evaluated transfer credits for degree applicability, upholding Oklahoma State University standards.
- Streamlined evaluation processes in collaboration with university partners for efficiency.
- Ensured compliance with degree prerequisites through thorough credit assessments.
- Maintained rigorous standards while assessing transfer credits for program compatibility.
- Facilitated cross-departmental communication to ensure consistency in academic criteria.
- Assessed transfer credit integrity according to university guidelines.
- Collaborated with campus offices to align study plans with program requirements.
Data Technician
Oklahoma State University
Stillwater, USA
09.2001 - 04.2003
- Conducted comprehensive evaluations of students using various educational resources.
Ensured accuracy in admissions data entry into OSU system for eligibility determinations.
Collected essential details from student applications and maintained record integrity.
Improved admissions processes through meticulous maintenance of data accuracy during entry.
VA School Certifying Official
Texas A&m University-corpus Christi
Corpus Christi, Texas
- Certified veteran education benefits each term, aligning degree plans with student needs.
- Guided and supervised student workers to enhance team productivity.
- Engaged with veterans and dependents to assess unique perspectives and requirements.
Education
Bachelor of University Studies - Interior Design and Educational Psychology
Oklahoma State University
Stillwater, Oklahoma07.2012
Some College (No Degree) -
Oklahoma Baptist University
Shawnee, OklahomaSome College (No Degree) -
Northern Oklahoma College
Stillwater, OklahomaSkills
- Compliance management
- Report preparation
- Data analysis
- Veteran education certification
- Process optimization
- Team leadership
Timeline
VA Coordinator and School Certifying Official
Southern Nazarene University
03.2024 - 08.2025
VA School Certifying Official
University of Central Oklahoma
06.2021 - 03.2022
Assistant Director of Veteran Services
Texas A&M University
11.2018 - 02.2024
VA/Athletic Certification Specialist
Oklahoma State University
11.2016 - 10.2018
Graduation Certification Specialist
Oklahoma State University
02.2016 - 10.2016
VA/Certification Specialist
Oklahoma State University
10.2015 - 02.2016
Certification/Graduation Specialist
Oklahoma State University
10.2008 - 10.2015
Data Technician Team Lead
Oklahoma State University
07.2006 - 11.2008
Transfer Credit Evaluation
Oklahoma State University
04.2003 - 06.2006
Data Technician
Oklahoma State University
09.2001 - 04.2003
VA School Certifying Official
Texas A&m University-corpus Christi
Bachelor of University Studies - Interior Design and Educational Psychology
Oklahoma State University
Some College (No Degree) -
Oklahoma Baptist University
Some College (No Degree) -
Northern Oklahoma College
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