Carol Holder
Houston
Summary
Detail-oriented Aircraft Records and Compliance professional with 15+ years of experience supporting aviation maintenance operations and regulatory compliance. Proven ability to manage complex documentation systems, ensure accuracy of aircraft records, and support audits for FAA and Department of Defense standards. Skilled in data management systems including TRAX and Sabre, with a strong track record of improving record accuracy and operational efficiency
Overview
22
22
years of professional experience
Work History
Records Clerk
CommutAir
Houston
08.2021 - 12.2025
- Maintained and organized aircraft maintenance records to enhance document retrieval efficiency
- Managed records for major aircraft repairs and alterations, ensuring complete documentation
- Coordinated with external agencies to retrieve and verify heavy maintenance records for accuracy
- Reviewed and validated maintenance work packages to identify discrepancies and ensure regulatory compliance
- Accurately entered maintenance actions into M&E systems to support operational integrity
Aircraft Compliance Analyst
JetBlue Airways
Brooklyn
07.2015 - 09.2020
- Managed aircraft records and compliance documentation for engines, APUs, and landing gear
- Conducted maintenance audits to ensure operational readiness and regulatory adherence
- Monitored and recorded aircraft flight hours and cycles using TRAX and Sabre
- Maintained “back-to-birth” documentation for life-limited components
- Improved organization of technical records for audit readiness and efficiency
Coordinator, Aircraft Records
JetBlue Airways
Brooklyn
07.2007 - 07.2015
- Processed and closed maintenance work packages in compliance with quality standards
- Entered component changes and certifications into M&E systems with high accuracy
- Managed scanning, indexing, and cataloging of aircraft documentation
- Tracked rotable components to support maintenance and repair operations
- Strengthened recordkeeping processes for improved accessibility and compliance
Acting Supervisor, Aircraft Records
JetBlue Airways
Brooklyn
04.2012 - 02.2013
- Supervised and trained records coordinators on database systems and procedures
- Supported internal and external audits, including FAA and Department of Defense reviews
- Conducted quality checks and random audits to ensure documentation accuracy
- Served as liaison between departments for records-related inquiries
Materiel Specialist
JetBlue Airways
Brooklyn
06.2004 - 07.2007
- Managed inventory, shipping, and receiving of aircraft parts and materials
- Performed system data entry for tracking issuance and receipt of inventory
- Conducted inventory audits to ensure compliance and accuracy
- Supported maintenance operations by ensuring availability of critical components
Education
High School Diploma -
Sheepshead Bay High School
Brooklyn, NYWord Processing Certificate
Manhattan Career Institute
New YorkNursing Coursework
Kingsborough Community College
Brooklyn, NYSkills
- Aircraft Records Management
- Regulatory Compliance (FAA / DoD)
- Maintenance Documentation
- Document Control & Auditing
- Data Entry & Database Management
- TRAX, Sabre, AMOS, DASH, AirVault
- Microsoft Excel, Outlook, Teams, SharePoint
- Inventory & Logistics Coordination
- Team Leadership & Training
- Customer Service & Communication
Timeline
Records Clerk
CommutAir
08.2021 - 12.2025
Aircraft Compliance Analyst
JetBlue Airways
07.2015 - 09.2020
Acting Supervisor, Aircraft Records
JetBlue Airways
04.2012 - 02.2013
Coordinator, Aircraft Records
JetBlue Airways
07.2007 - 07.2015
Materiel Specialist
JetBlue Airways
06.2004 - 07.2007
High School Diploma -
Sheepshead Bay High School
Word Processing Certificate
Manhattan Career Institute
Nursing Coursework
Kingsborough Community College