Experienced Human Services professional with 20 years in supporting children, youth, and families across educational and community settings. Holds a Bachelor of Science in Human Services and a Master of Education, complemented by credentials in Early Childhood Education. Expertise in promoting child safety, addressing behavioral challenges, and fostering trusting relationships. Demonstrates strong problem-solving, communication, and conflict resolution skills to achieve positive outcomes.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Head Start Program Professional
Northwest Tennessee Economic Development Council – Head Start
04.2015 - Current
Implemented structured activities and maintained a safe, positive environment to support the developmental needs of young children.
Support children's school-readiness goals through age-appropriate guidance, encouragement, and consistent engagement.
Build positive relationships with children and families while responding appropriately to individual needs and concerns.
Observe children's behavior, needs, and progress and communicate relevant information to appropriate staff and program personnel.
Follow program policies, safety requirements, and established procedures while maintaining professional and confidential interactions.
Manage multiple responsibilities in a fast-paced child-centered environment while maintaining attention to safety, documentation, and program expectations.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Youth Services /Residential Support Professional
Natchez Trace Youth Academy
01.2007 - 04.2015
Maintained detailed documentation of student movement and activities at regular 15-minute intervals, demonstrating strong attention to detail and accountability.
Monitored and maintained the safety and security of students and staff by consistently following organizational policies, procedures, and regulations.
Counseled, redirected, and supported youth experiencing behavioral challenges using calm, respectful, and constructive communication.
Built rapport with students and established supportive relationships designed to encourage positive behavior, personal growth, and successful participation.
Responded to challenging situations and behavioral concerns while maintaining professionalism, sound judgment, and a child-centered approach.
Worked as part of a structured youth-services environment where accurate communication, teamwork, consistency, and safety were essential.
Implemented behavior management strategies to enhance emotional regulation among residents.
Collaborated with multidisciplinary teams to develop individualized support plans for youth.
Monitored and documented resident progress, ensuring compliance with care objectives and safety protocols.
Facilitated daily living activities, promoting independence and personal development in youth.
Plant Security
Milan Army Ammunition Plant
01.2002 - 10.2006
Conducted security checks of visitors entering plant gates, ensuring compliance with access-control procedures to enhance site security.
Inspected commercial trucks and tractor-trailers making deliveries to the facility, contributing to a secure and orderly unloading process.
Inspected commercial trucks and tractor-trailers making deliveries to the facility.
Applied sound judgment, attention to detail, and policy adherence in a safety-sensitive environment.
Assisted with day-to-day operations, collaborating effectively with team members to maintain a productive work environment.
Residential Assistant
Carroll County Developmental Services
08.2001 - 12.2001
Developed individualized support plans tailored to resident needs and preferences.
Facilitated daily living activities for residents, ensuring comfort and safety.
Coordinated recreational and social activities to enhance community engagement.
Collaborated with healthcare professionals to monitor and report on resident well-being.
Education
Master of Science - Master of Education
Bethel University
McKenzie, TN
12-2014
Bachelor of Science - Human Services
Bethel University
McKenzie, TN
05-2012
Skills
Positive demeanor
Time management
Problem-solving
Multitasking
Organizational skills
Early childhood education
Team collaboration
Dependability
Calm under pressure
Reliability
Empathetic communication
Certification
Certified Early Childhood Educator, Dyersburg State Community College - May 2016
Timeline
Head Start Program Professional
Northwest Tennessee Economic Development Council – Head Start
Head Start & Early Head Start Program Director at Northern AZ Council of GovernmentsHead Start & Early Head Start Program Director at Northern AZ Council of Governments