Carol Howard
LOUISVILLE,KY
Summary
Dynamic Sales Manager with a proven track record at American Signature Furniture, as well as Signet Jewelers as General Manager, driving sales growth through strategic planning and staff management. Expert in coaching and mentoring teams to exceed KPIs, fostering a culture of high performance. Recognized for enhancing recruitment strategies and achieving significant employee satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Manager
American Signature Furniture
05.2023 - Current
- Currently leading a sales team of to achieve target goals through daily coaching and strategic planning and execution.
- Tailored recruitment strategies to meet specific needs of various departments, enhancing fit and satisfaction.
Mortgage Loan Originator
Supreme Lending
02.2018 - 02.2023
- Developed extensive network of referral partners to source new mortgage loan opportunities by created relationships with over 60 local Real Estate agents
- Cultivated productive relationships with clients, and title/escrow officers to increase profits and expand customer base.
General Manager
Signet Jewelers (Kay)
06.2007 - 01.2018
- Recruited, hired, mentored over 100 sales associates and assistant managers to service customer accounts and target KPI with year over year increases.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets, won district award for most employees promoted.
Education
Associate of Science - Business Administration And Management
Lindsey Wilson College
Skills
- Goals and Performance, sales growth
- Staff Management
- Employee Performance Reviews
- Coaching and Mentoring
- Exceeding KPI's
- Time Management
- Workflow Schedules, proper schedules
Timeline
Sales Manager
American Signature Furniture
05.2023 - Current
Mortgage Loan Originator
Supreme Lending
02.2018 - 02.2023
General Manager
Signet Jewelers (Kay)
06.2007 - 01.2018
Associate of Science - Business Administration And Management
Lindsey Wilson College