Jonathan Radebaugh
Doylestown,OH
Summary
Throughout my years in sales and leadership, I have remained humble and learned that achieving greatness comes from continuous improvement and development. Throughout my multiple careers, I have achieved significant improvements in team performance through effective collaboration across departments and leadership development. Learning how to elevate the customer experience by implementing consistent practices in partnership with marketing, operations, and installation teams has been my most recent focus. Driving team development and accountability has been the contributing factor to enhanced communication and sustained momentum during challenges.
Overview
20
20
years of professional experience
Work History
Sales Manager
Renewal by Andersen
Cleveland, OH
08.2022 - Current
- Executed strategic initiatives to cultivate a positive company culture and drive organizational growth.
- Spearheaded community service initiatives by leading care council activities.
- Streamlined on-hold management procedures to enhance operational efficiency.
- Spearheaded development and execution of inaugural mentorship program in Cleveland.
- Spearheaded development and execution of comprehensive sales initiatives to enhance market expansion.
- Cultivated cross-departmental collaboration to synchronize product development with market needs.
- Analyzed sales data and market trends to drive strategic growth initiatives.
- Designed and implemented comprehensive training initiatives to enhance competencies and productivity of junior sales personnel.
- Developed and implemented performance metrics to enhance sales strategies and strengthen team accountability.
- Cultivated collaboration among marketing departments to strengthen promotional strategies.
- Spearheaded performance evaluations to enhance individual development and strengthen team collaboration.
- Oversaw resolution of customer relations issues to enhance client satisfaction and loyalty.
- Developed and implemented strategic sales initiatives to strengthen market presence.
- Spearheaded achievement of sales targets through implementation of effective coaching techniques and tailored incentive strategies.
- Facilitated regular sales meetings to evaluate team performance and support strategic discussions. Promoted an environment for sharing best practices among team members. Established achievable goals to align team efforts with organizational objectives.
Senior Design Consultant
Renewal by Andersen, Cleveland Office
10.2019 - 08.2021
- Facilitated design consultations to assess client needs and preferences for window and door solutions.
- Executed design strategies to elevate customer satisfaction and engagement during the sales process.
- Guided less tenured design consultants in mastering best practices for effective client communication and project management.
- Crafted tailored design proposals utilizing advanced software tools to effectively visualize product applications.
- Achieved recognition in TPC Top Performers Club during inaugural year.
Territory Sales Manager
Gibson Machinery
Oakwood village, Ohio
08.2018 - 10.2019
- Sold more Revenue than previous reps in first year – 1.2 Million
- Was able to build relationships with companies that have been challenging in yrs prior
- Managed Sales and Services with Business owners and executives of 8 counties
- Account manager to existing clients
- Responsible for building new relationships for sales and services we provided
Store Sales Manager
Sleep Number
Akron, Ohio
08.2011 - 08.2018
- Presidents Circle 2012
- $3.7 volume store – Top 25 store in company
- Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
- Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.
- Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.
- Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.
Store Sales Manager
Sleep Number
Mentor, Ohio
03.2008 - 08.2011
- Presidents Circle for 2011
- National store manager for July and October 2009
Retail Store Sales Associate
Sleep Number
Canton, Ohio
12.2007 - 03.2008
Restaurant Manager
R&M Subway
Brimfield
12.2005 - 01.2007
- As store manager I am responsible for overseeing all store and employee activities including inventory control, file transmission, interviewing, hiring, training and employee evaluations. I am also responsible for monthly health and Subway inspections, which require making sure store is up to code and regulations. Maintain control of productivity, food cost, and cash flow. I am familiar with POS and Micros Systems, Microsoft Windows XP, Word, Adobe Reader, Outlook, and other computer applications.
Skills
- Established and maintained strategic relationships to advance organizational objectives and encourage collaborative efforts
- Achieved improved sales performance by implementing targeted training initiatives for teams Created valuable training resources that supported ongoing team development Established a culture of continuous learning that enhanced overall sales effectiveness
- Achieved alignment of team objectives with organizational goals, resulting in improved performance Drove project execution to maintain strategic focus and accountability Advanced continuous improvement initiatives that significantly enhanced team effectiveness
- Conducted comprehensive strategic planning sessions to outline key objectives and prioritize initiatives for future development
- Analyzed and improved sales methodologies to enhance overall customer acquisition and retention efforts
- Achieved improved workflow and team success through effective management of sales operations Drove collaboration across departments to implement strategic plans Enhanced operational efficiency, contributing to the attainment of sales goals
- Drove efforts to identify and pursue new business development opportunities, significantly bolstering market presence
- Analyzed operational metrics through KPI tracking to enhance efficiency and support ongoing improvement efforts
- Analyzed market trends and developed strategic business initiatives to foster growth and increase competitive presence in the industry
- Achieved significant improvements in territory sales through effective management practices Drove strategic planning efforts that resulted in enhanced market positioning Cultivated strong relationships with clients to boost sales outcomes
- Oversaw territory sales management initiatives, focusing on building and maintaining robust customer relationships
- Analyzed customer feedback and executed targeted strategies to boost satisfaction and strengthen loyalty
- Supervised team operations, ensuring consistent alignment with project goals and objectives
Career Highlights and Leadership Experience
- Renewal by Andersen
- Won TPC invite for 2021 in my first full year with RBA!
- Member of Mentor Council
- Invited to attend National Conference Jan 2018 – only 10 managers selected
- Leading Leaders – Developmental Leadership Program – 2017 – 6 selected
- Have won many awards for delivering sales & KPI targets.
- Event captain for district 2 years delivering AVG 177% to plan on District National Events
- Created Training content that was used throughout multiple regions for them to individualize and use
- Siebel CRM Captain for District - helped training and prepare district for up and coming CRM updates
- District Training - I have lead and contributed to POD trainings over the last 5 yrs.
- Created ranking reports for store and district, commission tools, Store Sales snapshots and more through Excel to better understand current stores business and growth opportunities
- Helped lead team of 20+ employees for Erie county fair for 2017
- For remaining 3 yrs at Sleep Number, I have been invited to sell at Regional National Events due to leadership excellence and Store sales results
Timeline
Sales Manager
Renewal by Andersen
08.2022 - Current
Senior Design Consultant
Renewal by Andersen, Cleveland Office
10.2019 - 08.2021
Territory Sales Manager
Gibson Machinery
08.2018 - 10.2019
Store Sales Manager
Sleep Number
08.2011 - 08.2018
Store Sales Manager
Sleep Number
03.2008 - 08.2011
Retail Store Sales Associate
Sleep Number
12.2007 - 03.2008
Restaurant Manager
R&M Subway
12.2005 - 01.2007