Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAROL HUNT

Red Springs

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic record keeping and insurance documentation. Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Skilled at EMR with training in Epic. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Organized with 14 years of experience in medical field. Excellent typist, collaborator and office coordinator with proven history of reorganizing and optimizing office settings. Dedicated to efficiency and maintaining workflow. Hardworking and reliable with strong ability in any job. Highly organized, proactive and punctual with team-oriented mentality.

Resourceful Central Scheduler adept at maintaining high productivity and efficiently completing tasks. Specialize in strategic planning, appointment coordination, and patient communication. Excel in time management, problem-solving, and adaptability, ensuring seamless operations and positive patient experiences.

Organized Central Scheduler with experience in healthcare administration and scheduling tasks. Strengths include strong interpersonal skills, problem-solving abilities, and proficiency in medical terminology and software. Notable contributions in previous roles include streamlining scheduling systems for improved efficiency, enhancing patient satisfaction through effective communication, and ensuring smooth operation of daily administrative activities.

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work History

Central Scheduler

UNC Southeastern Health
Lumberton
12.2008 - Current
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Set and managed patient appointment schedules using Emr (epic).
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Updated patient financial information to promote accurate record keeping.
  • Answered 60-70 calls average daily phone calls to schedule appointments and address patient inquiries.
  • Managed incoming telephone calls, took messages and directed callers to personnel.
  • Communicated with patients to gather intake data and verify chart information.
  • Called patients to schedule appointments, consistently double-checking information and availability.
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.

Billing Manager

Neurology Center of Lumberton
Lumberton
06.2008 - 12.2015
  • Resolved billing issues by applying knowledge and completing in-depth research.
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Conducted insurance verification and pre-authorization, coded procedures and managed patient charts.
  • Set up and maintained electronic billing system.
  • Managed billing calendar and scheduled claims for payments.
  • Engaged in oversight of all billing for Neurology Center.
  • Helped customers to bring accounts into good standing by implementing payment plans.
  • Developed performance improvement plans based on deep reviews of current work.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Education

High School Diploma -

Native American Christian School
Shannon, NC
06.2002 - 06.2005

Skills

  • Team building
  • Customer service
  • Communication
  • Planning & organizing
  • Decision-making
  • Critical thinking
  • Emr
  • Multitasking
  • Microsoft Office
  • Friendly, positive attitude
  • Good work ethic
  • Computer skills

Timeline

Central Scheduler

UNC Southeastern Health
12.2008 - Current

Billing Manager

Neurology Center of Lumberton
06.2008 - 12.2015

High School Diploma -

Native American Christian School
06.2002 - 06.2005
CAROL HUNT