Carol Jeffreys
Memphis,TN
Summary
Rational Correctional Officer Sergeant with an assertive and firm demeanor. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders. Familiar with mental health and behavioral disorders. Excellent courtroom knowledge to transport inmates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Correctional Sergeant
Shelby County Sheriff Department
05.2019 - 08.2023
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Monitored and confirmed compliance with safety standards and regulations.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised 21 or more employees and performance of tasks and managed 60 or more offenders.
- Handled inmate counts and searches for missing inmates.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Worked well in a team setting, providing support and guidance.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
Correctional Officer
Shelby County Sheriff Department
07.1997 - 08.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Investigated and responded to incidents of inmate misconduct.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
Education
High School Diploma -
Kingsbury High School
Memphis, TN05.1979
Skills
- Inmate Transport
- Inmate Movement Control
- Inventory Counting
- Records Maintenance
- Rules of Conduct
- Rehabilitation Programs
- Inspections
- Body Searches
- Staff Supervision
- Emergency Response
- Conflict Management
- Crowd Control
- Rule Enforcement
- Officer Training
- Security Procedures
- Inmate Monitoring
- Facility Security
- Team Leadership
- Search and Seizure Procedures
- Behavioral Management
- Job Assignments
Timeline
Correctional Sergeant
Shelby County Sheriff Department
05.2019 - 08.2023
Correctional Officer
Shelby County Sheriff Department
07.1997 - 08.2023
High School Diploma -
Kingsbury High School
Similar Profiles
Terry BrownTerry Brown
Corrections Officer at Shelby County Sheriff DepartmentCorrections Officer at Shelby County Sheriff Department
David MaysDavid Mays
Sergeant of Investigations at Shelby County Sheriff DepartmentSergeant of Investigations at Shelby County Sheriff Department
Michael JonesMichael Jones
Court Deputy at Shelby County Sheriff DepartmentCourt Deputy at Shelby County Sheriff Department
Katisha WalkerKatisha Walker
Corrections Deputy at Shelby County Sheriff DepartmentCorrections Deputy at Shelby County Sheriff Department
Jamarr D. StackensJamarr D. Stackens
Personal Security Specialist at Jerry Lee LewisPersonal Security Specialist at Jerry Lee Lewis