Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Carol McCracken

Summary

Hardworking and passionate job seeker with strong organizational skills adept in elevating sales through innovative strategies and displays. Enhancing customer engagement and satisfaction. Demonstrates exceptional customer service and reliable project execution, fostering repeat business and efficient operations.

Eager to secure entry-level Sales Associate position. Ready to help team achieve company goals.

Overview

37
37
years of professional experience

Work History

Master Merchandiser

Driveline Retail Merchandising
02.2013 - 04.2021
  • Increased sales by implementing innovative merchandising and eye-catching displays.
  • Mentored junior team members, sharing best practices in visual merchandising techniques and customer engagement tactics.
  • Collaborated with store management to plan and execute special events and promotions that drove foot traffic and revenue growth.
  • Optimized store layout for seamless navigation, enhancing the overall shopping experience for customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Store Scanning for Inventory
  • Store Remodels and resetting Merchandise

Sales Associate

Lowes Home Improvement
03.2006 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers, highlighting the benefits of our product offerings and encourage repeat business.


Facilities and Operations Housekeeper

Macomb County Government
02.1985 - 02.2010
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Team Member of County Health Styles { create motivations for better health of County Employees.)
  • Team Member of County Safety committee (Creating and maintaining safety policies and promoting safety and goals)

Owner of Corporate Facilities.

Self
03.2000 - 04.2007

Serviced and Maintained Several Corporate Building


Accounting : Billing and Payroll

  • Hired and Trained New employees
  • Entered Revenue and expense Transactions and prepared expense reports and Payroll
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.


Education

No Degree - Business Management

St Clair Community Collage
Port Huron, MI

Skills

  • Exceptional customer service
  • Multi-tasking strength
  • Problem-solving skills
  • Reliable and punctual

Timeline

Master Merchandiser

Driveline Retail Merchandising
02.2013 - 04.2021

Sales Associate

Lowes Home Improvement
03.2006 - 12.2021

Owner of Corporate Facilities.

Self
03.2000 - 04.2007

Facilities and Operations Housekeeper

Macomb County Government
02.1985 - 02.2010

No Degree - Business Management

St Clair Community Collage
Carol McCracken