Carol Mertz
Piqua,OH
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Care-focused Phlebotomist, accomplished at easing patient anxieties and performing successful venipunctures. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Competent Phlebotomist knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
17
17
years of professional experience
Work History
Donor Support Technician
CSL Plasma
Dayton, OH
06.2024 - Current
- Assisted with the donation process, including verifying donor information and confirming donations were received.
- Disconnected donors from plasma machines and processed plasma. Broke down donation machine and reset the machine back up for next donor.
Childcare Provider
Self Employed
Piqua, Ohio
09.2022 - 12.2023
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Recptionist
Pro Nails
Sidney, OH
11.2020 - 08.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Stylist
Maurices
Piqua, Ohio
03.2018 - 12.2020
- Processed payments, entering sales in register for prompt customer service.
- Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Monitored current trends to understand fashions and better serve customer needs.
Secretary
Piqua Lawn Care
Piqua, OH
06.2007 - 04.2020
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Certified Phlebotomist - Phlebotmy
Edison State Community College
Piqua, OH12.2023
AA in Healthcare Administration/Medical Records - Medical Administration
University of Phoenix
Phoenix, AZ12.2009
Skills
- Staff Management
- Infection Control
- Specimen Collection
- Collections Procedures
- Specimen Labeling Procedures
- Patient Confidentiality
- Blood Sample Collection
- Phlebotomy Procedures
- Drawing Blood
- Biohazardous Waste Disposal
- Time Management
- Specimen Collection and Storage
- Venipuncture and Capillary Puncture
- Complex Testing Protocols
- Sharps Disposal
- Hazardous Waste and Disposal
- Semen Collection
- Medical Office Administration
- Vacuum Tube and Syringe Use
- Equipment and Supply Inspections
- Peak and Trough Tests
- Answering Questions
- Patient Identification
- Collect Samples
- Goal Minded
- Blood Cultures
- Venipuncture
- HIPAA
Timeline
Donor Support Technician
CSL Plasma
06.2024 - Current
Childcare Provider
Self Employed
09.2022 - 12.2023
Recptionist
Pro Nails
11.2020 - 08.2022
Stylist
Maurices
03.2018 - 12.2020
Secretary
Piqua Lawn Care
06.2007 - 04.2020
Certified Phlebotomist - Phlebotmy
Edison State Community College
AA in Healthcare Administration/Medical Records - Medical Administration
University of Phoenix
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