Dominique David
Clinton,MD
Summary
Organized and efficient with 8 years of experience. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities. I maintain my professional appearance and demeanor and expertly complete assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Donor support TECHNICIAN
CSL Plasma
12.2021 - 05.2022
- Maintained confidentiality of all personnel, donor, and center information.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Set up, maintained and verified sterility of lab equipment and tools.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared variety of different written communications, reports and documents.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
Private Nanny
Care.com HomePay
04.2019 - 01.2022
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Traveled with families to care for children and allow parents private time.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Studio Coordinator
Waxingthecity.com
08.2021 - 12.2022
- Responsible for implementation of customer service standards for all customers
- Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management
- Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed
- Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards
- Will follow all policies and procedures to accomplish these standards
- Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, cash transactions, customer check-in/check-out, appointment confirmation calls, memberships, and closing duties
- Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
Entrepreneur
Goodiesybc.com
06.2020 - 01.2022
- Manage all aspects of the business (Accounting, Marketing, Budgeting, HR and PR
- Manage orders on Shopify portal
- Ensure all orders are mailed out on time
- Managing inventory levels and conducting market research to stock the latest inventory
- Developed and built the business from startup to generate a steady sale to increase annually by leveraging accounts to build credibility and introducing new sales tools and marketing collateral establishing a strong customer base
- Provide customers with a great experience to ensure their return.
Olive Garden Certifed TRAINER
Olive Garden
Laurel , MD
08.2016 - 02.2019
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Applied customer feedback to develop process improvements and support long-term business needs.
Education
First Aid & CPR Certified - Early Childhood Education
The Goddard School
90 Hour Certification - Early Childhood Education
Kindercare
Breast Feeding Certificate - Early Childhood Education
Kindercare
High School Diploma -
Northwest Highschool
08.2010 - 06.2014
Skills
Staff Management
Timeline
Donor support TECHNICIAN
CSL Plasma
12.2021 - 05.2022
Studio Coordinator
Waxingthecity.com
08.2021 - 12.2022
Entrepreneur
Goodiesybc.com
06.2020 - 01.2022
Private Nanny
Care.com HomePay
04.2019 - 01.2022
Olive Garden Certifed TRAINER
Olive Garden
08.2016 - 02.2019
High School Diploma -
Northwest Highschool
08.2010 - 06.2014
First Aid & CPR Certified - Early Childhood Education
The Goddard School
90 Hour Certification - Early Childhood Education
Kindercare
Breast Feeding Certificate - Early Childhood Education
Kindercare
Similar Profiles
ANTON MCDOWELLANTON MCDOWELL
Donor Floor Support Trainer, •Reception Tech, •Rika Services Technician, •Safety Inspector at CSL Plasma, Plasma ProcessingDonor Floor Support Trainer, •Reception Tech, •Rika Services Technician, •Safety Inspector at CSL Plasma, Plasma Processing
Jada OakleyJada Oakley
Medical Receptionist at CSL Plasma CenterMedical Receptionist at CSL Plasma Center
Jalyn BurgessJalyn Burgess
Phlebotomist Technician at CSL PlasmaPhlebotomist Technician at CSL Plasma
Victoria CarterVictoria Carter
Medical Screener / Reception Technician at CSL PlasmaMedical Screener / Reception Technician at CSL Plasma
Pantera CarterPantera Carter
Retirement & Separation Administrative Assistant at TSC Norfolk – Detachment Washington D.C.Retirement & Separation Administrative Assistant at TSC Norfolk – Detachment Washington D.C.