Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Nichols

Madisonville,KY

Summary

Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.

Overview

26
26
years of professional experience

Work History

Team Leader

Metalsa Hopkinsville
Hopkinsville, Kentucky
02.2024 - Current
  • Led a team of 20-25 individuals in achieving quarterly sales targets, exceeding goals.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Assigned projects and distributed tasks to team members as per area of expertise.

Rural Mail Carrier

USPS
Madisonville/Hopkinsville, KY
06.2023 - 02.2024
  • Used road maps or GPS to verify routes and designated addresses.
  • Assisted customers with inquiries regarding postal services and regulations.
  • Operated vehicle in accordance with applicable laws and regulations.

Product Technician

Metalsa Hopkinsville
Hopkinsville, Kentucky
02.2023 - 06.2023
  • Implemented programs to address production, materials or safety problems.
  • Implemented lean manufacturing principles to streamline operations.
  • Assisted in the development of new product designs and modifications.

Forklift Operator

IAC North America
Madisonville, KY
01.1999 - 09.2022
  • Loaded/Unloaded semis, production floor, and transported materials within the facility. I also trained new drivers as they came into the department.

Education

GED -

Christian County High School
Hopkinsville, KY

Skills

  • Coaching
  • Mentoring
  • Complaint resolution
  • Client communication
  • Verbal and written communication
  • Key performance indicators
  • Client service
  • People management
  • Lean manufacturing
  • Team supervision
  • Documentation and reporting
  • Problem-solving
  • Relationship building
  • Team Check-ins
  • Team assessment
  • Overseeing daily activities
  • Team building
  • Overtime management
  • Flexible schedule
  • Risk management
  • Employee training
  • Quality improvement
  • Performance evaluations
  • Team motivation
  • Client support
  • Performance improvement
  • Attention to detail
  • Giving constructive feedback
  • Safety processes and procedures
  • Leading team meetings
  • Shift scheduling
  • Goal setting
  • Workflow management
  • Employee evaluation
  • Daily workflow improvement
  • Safety

Timeline

Team Leader

Metalsa Hopkinsville
02.2024 - Current

Rural Mail Carrier

USPS
06.2023 - 02.2024

Product Technician

Metalsa Hopkinsville
02.2023 - 06.2023

Forklift Operator

IAC North America
01.1999 - 09.2022

GED -

Christian County High School
Carol Nichols