Carol Pascoe
Corrections
Warren,OH
Summary
Hardworking correctional Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.
Overview
17
17
years of professional experience
6
6
College Experience
Work History
Correctional Officer
Corecivic Inc.
Hubbard, Ohio
10.2021 - 02.2022
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Customer Service Representative
United States Air Force Reserve
Witchita, KS
01.2007 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Trained new personnel regarding company operations, policies and services.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Warehouse Associate
D.A. Surgical
Newbury Center, OH
01.2018 - 04.2020
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Education
Bachelor of Science - Managment
South University
Savannah, GA 05.2015 - 06.2017
Associate of Science - Business Education
Community College of The Air Force
Montgomery, ALSkills
Attention to Detail
Data Gathering
Self-Motivated
Organized
Timeline
Correctional Officer
Corecivic Inc.
10.2021 - 02.2022
Warehouse Associate
D.A. Surgical
01.2018 - 04.2020
Bachelor of Science - Managment
South University
05.2015 - 06.2017
Customer Service Representative
United States Air Force Reserve
01.2007 - 04.2021
Associate of Science - Business Education
Community College of The Air Force