Carol Peters
DesMoines,IA
Summary
Dedicated professional with a background at Securitas Security Services USA, adept in security awareness and exceptional customer service. Skilled in multitasking and verbal communication, consistently ensuring safety and client satisfaction. Proven ability to maintain secure environments while fostering positive relationships and efficiently managing tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Securitas Security Services USA
01.2022 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Security Assistant
Securitas Security Services USA
01.2022 - 11.2024
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
Education
No Degree - Teaching
University of Iowa
Iowa City, IASkills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Scheduling appointments
- Data inputting
- Multi-line telephone operation
- Service-oriented mindset
- Security awareness
- Record preparation
- Multitasking and prioritization
- Recordkeeping and bookkeeping
- Multitasking
- Positive and professional
- PC proficient
- Reliability
- Dependability
- Flexibility
- Verbal Communication
Certification
Montissori Educator
Timeline
Receptionist
Securitas Security Services USA
01.2022 - 11.2024
Security Assistant
Securitas Security Services USA
01.2022 - 11.2024
No Degree - Teaching
University of Iowa
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