CAROL PROSS, MD

Led scientific and editorial team transformation

• Led growth of department from 5 to 15 employees.
• Achieved growth of revenue from $5.5 million to $10 million with 18% profit.
• Championed talent development from entry level writers through senior directors.
• Spearheaded reset of culture, operations, and retention (40% to 97%).

Defined strategic direction for clients and new business opportunities.

Built high-performance teams through effective recruitment and performance management processes

• Achieved 2X departmental growth.
• Supported new business acquisition through RFP and pitches with over 50% success.
• Led brand launch resulting in client satisfaction and achievement of peer to peer goals.

Led launch of key brands with achieving client satisfaction.

• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.

• Oversaw scientific team deliverables to ensure strategy and quality.
• Supported sales and marketing strategies to foster achievement of revenue goals.

• Wrote and enhanced readability of medical documents by applying clear and concise language techniques.
• Owned client relationships exceeding expectations.