Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Carol Ramirez

Moses Lake,WA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

1
1
year of professional experience

Work History

Front End Associate

Walmart
Moses Lake, WA
06.2024 - Current
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Bagged or packaged purchases and wrapped gifts.
  • Coordinated with sales associates to manage queue lines and minimize wait times.
  • Greeted customers warmly and directed them to appropriate store sections.
  • Engaged with customers to ensure a positive shopping experience.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Provided feedback from customers to store management to improve service and products.
  • Maintained clean and clutter-free front-end area.
  • Processed customer transactions and provided excellent customer service.

Education

Some College (No Degree) - Social Work

Big Bend Community College
Moses Lake, WA

Skills

  • Order selection and preparation
  • Front-end performance optimization
  • Customer service
  • Team contribution
  • Time management
  • Inventory monitoring
  • Product restocking
  • Merchandising and display assembly
  • Merchandise display set up
  • Retail transactions
  • Scrum framework

Affiliations

i am in the trio program which helps me reach my goals in (bbcc) big bend community college for following classes keep on track with my credits. I also happen to be in the Phi Theta Kappa (ptk) Club.

Accomplishments

  • In my first year of college i felt accomplished by being in the presidents list of GPA ranking.
  • classes ended with grades A to C's
  • was given a second chance on a final test for having a low grade i studied hard and received a B

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front End Associate

Walmart
06.2024 - Current

Some College (No Degree) - Social Work

Big Bend Community College

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Carol Ramirez