Carol Sanchez
Tucson,AZ
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
3
3
years of professional experience
Work History
Case Manager
Tempe Community Action Agency
Tempe, AZ
01.2023 - 07.2024
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Monitored client progress through regular follow-up contacts.
- Collaborated with other service providers to ensure continuity of care for clients.
- Organized group activities to provide socialization opportunities for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Counseled clients on available resources within the community that could help meet their needs.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Maintained accurate case records and documentation according to agency guidelines.
- Conducted home visits to assess the safety of living environments for clients.
- Facilitated group sessions and workshops for clients on various topics.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Recruited, interviewed, and hired volunteers and staff.
Case Manager
ASCEND IHELP homeless shelter
Chandler, AZ
12.2021 - 08.2022
- Participated in professional development activities related to case management best practices.
- Collaborated with other service providers to ensure continuity of care for clients.
- Counseled clients on available resources within the community that could help meet their needs.
- Educated clients about mental health conditions, medications and self-care techniques.
- Provided referrals to appropriate health care providers or other community resources.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Maintained up-to-date case records with case activity status.
- Implemented crisis intervention strategies as needed to address emergent client issues.
- Assisted clients in setting realistic goals and developing action plans.
Education
Associate of Science - Social Work
Maricopa Community Colleges - Mesa Community College
Mesa, AZ12-1988
Some College (No Degree) - Social Work
Arizona State University
Tempe, AZSkills
- Case Management As a Case manger at TCAA in the Neighbors Helping Neighbors senior program My primary role was to assist seniors in everyday living
Timeline
Case Manager
Tempe Community Action Agency
01.2023 - 07.2024
Case Manager
ASCEND IHELP homeless shelter
12.2021 - 08.2022
Associate of Science - Social Work
Maricopa Community Colleges - Mesa Community College
Some College (No Degree) - Social Work
Arizona State University
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