Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
7
7
years of professional experience
Work History
Case Manager
Best Life Relocation Services
Minneapolis, MN
12.2023 - Current
Counseled clients on available resources within the community that could help meet their needs.
Participated in interdisciplinary team meetings to discuss treatment options.
Conducted home visits to assess the safety of living environments for clients.
Advised staff members on effective strategies for working with challenging client behaviors.
Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Collaborated with other service providers to ensure continuity of care for clients.
Provided referrals to appropriate health care providers or other community resources.
Maintained accurate case records and documentation according to agency guidelines.
Monitored client progress through regular follow-up contacts.
Coordinated support services and optimized communication between healthcare workers and patients.
Personal Trainer
Self Employed
Minneapolis, MN
12.2019 - Current
Curbed learning time by effectively developing customer rapport and training clients
Bolstered customer satisfaction ratings by managing efficiently managing issues and providing dedicated service
Taught clients how to properly operate exercise equipment
Screened clients and performed client assessments
Designed specific workout systems for individual clients based on performance ability
Designed and executed individual and small group exercise fitness programs and regimens
Created inspirational physical training initiatives to foster healthy lifestyle decisions
Promoted safe and interactive environment for club clients and members
Cultivated positive relationships with participants by interacting with group during fitness classes
Monitored proper execution and form of clients and adjusted positions to improve results and safety.
Substitute Teacher/EA
Intermediate District 287
Minnetonka, MN
10.2018 - Current
Provide and develop lesson plans for students
Develop IEP goals for trackers
Providers classroom and 1 on 1 support for students
Prevent negative altercations between students
Customize curriculum for individual students
Meetings with students and parents to problem solve behaviors
Respond to behavior support calls to positively redirect students that are off task
Kept students on-task with proactive behavior modification and positive reinforcement strategies
Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence
Kept accurate and current attendance records and assignment sheets to maintain file compliance
Followed classroom plans left by class teacher to continue student education and reinforce core concepts
Upheld classroom routines to support student environments and maintain consistent schedules
Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
Assisted students of all ability levels develop life-long learning skills and good study habits
Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
Modified homework assignments based on daily progress and regional curriculum regulations.
Direct Care Worker
Behavior Interventions
Bloomington, MN
10.2018 - Current
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
Provided safe mobility support to help patients move around personal and public spaces
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
Aided in daily living activities by dressing, grooming, bathing and toileting patients
Arranged transportation and accompanied patients to doctors' offices or errands
Developed rapport to create safe and trusting environment for care
Determined specific needs and provided most appropriate level of services for patient well-being
Recognized and reported abnormalities and/or changes in patients' health status to case manager
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Youth Worker
Rochester
Rochester, MN
06.2018 - 01.2019
Help cook breakfast, lunch and dinner
Provide goals and facilitate exercise routines
Applied clinical and behavioral knowledge to maintain safety during crisis moments
Provided key emotional support to special needs youth
Managed and led activities promoting growth in mental, emotional and educational areas
Worked with clients to improve life choices and maximize benefits of programs
Detailed program operations and participant activities with comprehensive recordkeeping.