Carol Senesac
Aroma Park
Summary
Results-driven Manager of Administrative Services with expertise in streamlining office procedures and enhancing operational efficiency. Proven track record in managing vendor relationships and fostering team collaboration to achieve organizational goals.
Dynamic administrative leader with extensive experience in employee training and organizational leadership. Skilled in optimizing workflows and improving communication across departments to drive operational success. Committed to cultivating a positive company culture and enhancing team performance.
Innovative professional with a strong background in administrative services. Known for improving processes and prioritizing workloads, leading to significant operational enhancements. Ready to leverage expertise in vendor management and compliance to support organizational success.
Well-organized Administrative Manager with 25-years background overseeing administration operations for multiple departments, including communications, purchasing, finance and logistics. Adept at developing policies and procedures in alignment with corporate objectives. Remarkable communication, analytical and time management abilities.
Overview
25
25
years of professional experience
Work History
Manager of Administrative Services
Prime Home Health Care
Kankakee, IL
03.2025 - 11.2025
- Developed and implemented administrative protocols to enhance operational efficiency.
- Coordinated scheduling and resource allocation for staff and client needs.
- Managed vendor relationships to ensure quality service delivery.
- Streamlined office procedures to improve communication across departments.
- Assisted in budget preparation and expense tracking for administrative services.
- Facilitated training sessions for new administrative staff on company policies.
- Maintained compliance with healthcare regulations and standards in operations.
- Evaluated existing systems and proposed improvements for workflow optimization.
- Assisted in developing training materials to enhance staff onboarding and performance.
- Managed daily operations to ensure team efficiency and adherence to company policies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management and ordering processes to maintain optimal stock levels.
- Evaluated team performance and provided constructive feedback for skill development.
- Facilitated communication between departments to enhance collaboration on projects.
- Supported budget planning by tracking expenditures and identifying cost-saving opportunities.
- Coordinated project timelines, resources, and deliverables to meet organizational goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Worked with State & Joint Commission Surveys
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager of Administrative Services
Ascension St. Mary's Home Health Care
Kankakee, IL
08.2000 - 02.2025
- Maintained strict confidentiality regarding sensitive corporate information while managing document storage systems.
- Enhanced staff productivity by providing comprehensive training programs and performance management initiatives.
- Implemented robust records management systems, improving information accessibility and reducing errors.
- Streamlined administrative processes by implementing efficient systems and procedures, resulting in improved operational efficiency.
- Continuously assessed organizational needs in order to identify areas of improvement within administrative services.
- Developed comprehensive policies and procedures for administrative services, standardizing practices across the organization.
- Collaborated with human resources to develop effective recruitment strategies that attracted top talent to the organization.
- Coordinated large-scale events such as conferences and employee gatherings, ensuring seamless execution from planning to completion.
- Led, directed, managed and mentored 5 administrative staff members.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Assigned tasks and directed team of office clerks.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Assisted in budget preparation and expense tracking for administrative services.
- Facilitated training sessions for new administrative staff on company policies.
Education
Bradley Bourbonnais Community High School
Bradley, ILSkills
- Leadership in organizational development
- Effective workload management
- Office management
- Staff training programs
- Proficient in Microsoft Excel and Word
- Software experience in Kronos, Meditech & HCHB
Timeline
Manager of Administrative Services
Prime Home Health Care
03.2025 - 11.2025
Manager of Administrative Services
Ascension St. Mary's Home Health Care
08.2000 - 02.2025
Bradley Bourbonnais Community High School